2008 FLHT Recall
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Joined: Jan 2011
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From: Syracuse, NY
2008 FLHT Recall
Looking for opinions ..... I purchased a 2008 FLHT new from the dealer in Sept of 08. HD had a recall out on the fuel system that stated " the bike will not be delivered to the customer untill the recall was complete". Well the bike was delivered without the recall being done. I found all this out on the evening of 4 July 2012 when the engine quit with out warning in heavy traffic. I pushed the bike into a hotel parking lot 4 the night. Had the bike towed to the selling dealer the next day at a cost of $148.00. The dealer did the recall and the bike fired right up. I requested to be reimbursed for towing from the dealer, got no response, just a paper shuffle. I sent a letter to the MOCO with receipts and a case was opened. The MOCOs answer was that the dealer operates independent of the MOCO and I would not be reimbursed for towing. Harleys customer service is useless ............ I was considering buying a 2012 Ultra Limited ...... I am now looking at other brand touring bikes including Kawasaki, Victory, Triumph, and BMW. The MOCO has probably just lost another customer and they do not care. 
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From: Everywhere
I thought it was law if a new unsold bike (or car) at a dealer has a recall, it must be fixed and vin# logged. You can put your vin on hd website to view open recalls ( I do that as soon as I know the vin). My dealer, when a recall comes out, goes to the showroom and puts a red sticker on the headlights so sales staff down to the kid that cleans it knows not to let the bike out the door w/out fix. The 2008 recall was out before Sept. 08.
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From: nebraska
Does your state have a Lemon law ? Contact the Attorney Generals Office and the State Dept of Consumer Affairs a call from ether one of these offices will get you a quick refund .
AT&T over charged me and would not refund ,one ph call to the SDCA .
Two ours later i got a phone call ,an opoplgy and they over-nighted a check to me.
AT&T over charged me and would not refund ,one ph call to the SDCA .
Two ours later i got a phone call ,an opoplgy and they over-nighted a check to me.
Last edited by baust55; Aug 9, 2012 at 10:52 AM.
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From: Northeast U.S.
Don't forget to file a case/complaint with the NHTSA. For the dealer was in violation of federal law if the bike was a personal safety issue when he released it. But seeing as no injury happened, the dealer will probably skate, more importantly you were not hurt as a result of the part failure. And that is where the case will be judged. And HD knows that many people threaten, but fail to follow through because of cost.
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Joined: Jan 2011
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From: Syracuse, NY
2008 FLHT Recall
I spoke to the salesman that sold me the bike and also spoke to the service manager. They both agreed that I should be reimbursed but took no action to make it happen. 
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