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Audio problem

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Old Jun 26, 2013 | 12:14 AM
  #1  
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Default Audio problem

Posted this in the audio section as well but I figured I would get more responses here.

Just purchased a 13 FLHTK... when I plug my iPhone or iPod nano into the aux jack I only get sound from the left speakers... this is my first bike with a fairing so I am not sure if this is normal or not... anyone else ever experience this?
 
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Old Jun 26, 2013 | 12:21 AM
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Warranty!!! Maybe a solder break on the aux jack mount to the right speaker wire inside the HK head unit itself.
I assume you have sound from both speakers when listening to a cd or the radio?
1st try a different aux iPod cable and if problem exists - back to the dealer for a fix under warranty pal!!
Good luck
 
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Old Jun 26, 2013 | 12:28 AM
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Originally Posted by CGP93
Warranty!!! Maybe a solder break on the aux jack mount to the right speaker wire inside the HK head unit itself.
I assume you have sound from both speakers when listening to a cd or the radio?
1st try a different aux iPod cable and if problem exists - back to the dealer for a fix under warranty pal!!
Good luck
everything else works fine going in for the 1000 mile service on the 6th... I'll have them look at it if the new cable doesn't cure the problem
 
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Old Jun 26, 2013 | 12:36 AM
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Originally Posted by dynacop25
Posted this in the audio section as well but I figured I would get more responses here.

Just purchased a 13 FLHTK... when I plug my iPhone or iPod nano into the aux jack I only get sound from the left speakers... this is my first bike with a fairing so I am not sure if this is normal or not... anyone else ever experience this?
Had the same issue with mine. Turned out to be a cheap cable. I picked up a better quality cable from bestbuy and it has worked great since.
 
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Old Jun 26, 2013 | 06:43 AM
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Clearly not normal to only have one speaker with using the aux jack. I would say try a different cable as well. If not fixed then its the jack on the radio
 
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Old Jun 26, 2013 | 06:49 AM
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Make certain you are plugging the cable in ALL the way. It's easy to feel the plug engage and think it's fully inserted when in fact only one channel is connected.
 
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Old Jun 26, 2013 | 06:52 AM
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Had a bad cable a while back did same thing. Upgraded to quality plug in cable and solved the one side sound.
 
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Old Jun 26, 2013 | 08:31 AM
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sounds like warranty issue to me
 
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Old Jun 26, 2013 | 08:44 AM
  #9  
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Originally Posted by danzio
Make certain you are plugging the cable in ALL the way. It's easy to feel the plug engage and think it's fully inserted when in fact only one channel is connected.
Agree, and use a quality cable. Try not to plug/unplug/plug/unplug that cable very much. Repeated too often that action can break the very tiny solder pads that hold the Aux jack to the circuit board. Here is what it looks like inside:


 
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Old Jun 26, 2013 | 09:31 AM
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definitely look at the aux cable first. i cant remember exactly how may black lines are on the plug but lacking one would be your problem.

andrew
 
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