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HDPDPLUS 2 - Support??

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Old Sep 23, 2013 | 01:46 PM
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Default HDPDPLUS 2 - Support??
Has anyone successfully requested and received support from On the Move for HDPDPLUS issues? After trying most of the summer to get the device working, I've e-mailed them multiple times but can't locate a phone number. They've not responded to either my or Eastern Performance's request to contact me.

If anyone has a phone number or an e-mail address that they respond to, I would definitely appreciate it.
 
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Old Sep 23, 2013 | 01:51 PM
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try calling Iron Cross Audio and they should be able to help you

201-207-7157
Off201-207-7157ice: 201-207-8003
Service & Tech Support: 201-207-7157

Office: 201-207-8003
Service & Tech Support: 201-207-7157 Office: 201-207-8003
Service & Tech Support: 201-207-7157
 
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Old Sep 23, 2013 | 06:25 PM
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HDPDPLUS point of contact : Mark tel 307 751-8338
 
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Old Sep 23, 2013 | 07:04 PM
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I had a self inflicted issue during my installation of the hdpdplus a few weeks back. Sent an email to Iron Cross around bedtime on a Friday night. Got up early the next morning to an email from their service manager, Tony. He replied at 6:15AM! Went back and forth on a few troubleshooting steps and he had me in business in short order. Super service!
 
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Old Sep 23, 2013 | 09:07 PM
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Thanks all, I know Iron Cross sells them but I was going to try OTM directly since I bought it at Eastern.
 
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Old Sep 23, 2013 | 10:07 PM
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that would have been my first move to. but, i wouldn't have let it go all summer. after the first day, i would be calling iron cross to see if they could help
 
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