Twin-Coooled Product Program
10,000 miles on yours already? Excellent!
It took me one week to get my first thousand rolled up and I thought I was doing some riding. I've had it about 7 weeks now and I've got 3700+ miles on the clock. Problems or not, I am loving this ride!
Steve
Road Captain
Joined: Jul 2008
Posts: 608
Likes: 1,745
campaign
Dealer called me yesterday morning about the campaign. They are coming to my house to do the campaign. Said I could ride it in or they would come do it at the house. I have 2600 trouble free miles and glad HD is being proactive on the bikes. My dealer has an awesome service department so guess I am lucky that way.
Road Warrior
Joined: Oct 2012
Posts: 1,593
Likes: 35
From: South Carolina-First to secede and hopefully the next.
The thing that comes to mind though, is that we were told that these were some of the most tested models in HD history. Am I to understand that they never had a leak problem in testing? Or did someone change the material spec on the filler neck without checking with anyone?
I congratulate HD on getting the repairs done properly, but really it should never have happened. One strike against an otherwise awesome bike.
I congratulate HD on getting the repairs done properly, but really it should never have happened. One strike against an otherwise awesome bike.
Cruiser
Joined: Jan 2013
Posts: 107
Likes: 0
From: El Paso Texas
The thing that comes to mind though, is that we were told that these were some of the most tested models in HD history. Am I to understand that they never had a leak problem in testing? Or did someone change the material spec on the filler neck without checking with anyone?
I congratulate HD on getting the repairs done properly, but really it should never have happened. One strike against an otherwise awesome bike.
I congratulate HD on getting the repairs done properly, but really it should never have happened. One strike against an otherwise awesome bike.
The engineering may be sound, but sadly sometimes the mass produced component is just not up to the desgnated spec.
The other day I was reading Donny Peterson's initial review of the TC88 and he was convinced that it was so massively overbuilt it would run 100k or more with no maintenance whatsoever. And the test mules probably did.
Then came the the revised specs leading to bids from vendors for the mass produced parts. And the low bid usually wins.
It is not just the motor company that gets bit by this bug.
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Road Warrior
Joined: Nov 2006
Posts: 1,462
Likes: 121
From: Northern Illinois
Wow, what a misplaced rant. The reference of extreme heat is in reference to the filler neck, not the engine.
Road Warrior
Joined: Nov 2006
Posts: 1,462
Likes: 121
From: Northern Illinois
I just received a call from the Milwaukee Development Engineer who was flown in last month to work on the coolant issues with my 2014 Limited. I was impressed that he took the time and effort to call me personally. HD is initiating a Product Program to address the filler neck on the twin-cooled systems. They have determined that the material for the original filler necks had a tendency to warp during extreme heat, thus causing a bad seal between the neck and pressure cap, ultimately causing overflow. The filler neck is now made from a different material that will not warp in extreme heat, thus mantaining a proper seal and eliminating overflow. They don't call it a recall because it's not a safety issue. I logged onto my HD profile and sure enough, here's the Product Program info for my bike:
Product Programs
There are one or more product programs on your vehicle:
2014 TOURING Electra GlideŽ Ultra Limited
VIN: **************
The following list contains the campaign number and a brief description:
Product Notice: 0916: PRD PGM:2014 TWIN-COOL FILL NK
Some product campaigns may have expired and you may have to pay for the service. Please see your local Harley-Davidson dealer for further details.
Product Programs
There are one or more product programs on your vehicle:
2014 TOURING Electra GlideŽ Ultra Limited
VIN: **************
The following list contains the campaign number and a brief description:
Product Notice: 0916: PRD PGM:2014 TWIN-COOL FILL NK
Some product campaigns may have expired and you may have to pay for the service. Please see your local Harley-Davidson dealer for further details.