Harley GPS Flaw?
Back of the GPS is same as yours:

Front of the cradle:

Back of cradle:

Hotshoe:

Problem seems to be where the contacts meet the cradle on the cradle front.
Mac
I have the Quest, installed by the Dealer (hot shoe, mount etc...). So far all works fine, no issues. However, I was playing around with it, "finally" read all the instructions etc... and wanted to play with the sound so I could hear it tell me when to turn through the radio. Couldn't figure it out, didn't see a place to plug the wire they give you into the GPS to the aux port on the radio. Well today, I finally saw the rubber cover on the hot shoe (right side of it). Opened it up and there was the plug. Okay, so I try and plug the thing in and the connector that's supposed to be attached to the hot shoe falls inside the hot shoe. (I guess the dealer didn't attach it correctly or something). So after reading this post, it sounds like the mount can slide off the hot shoe so that I can attach the plug to the hot shoe corretly? Looking at the mount and hot shoe it's not clear how to get these apart. Does the mount slide to the left, right, up or down to go on/off. Or is it as I suspect, and once on it won't come off, I'll have to remove the fairing and unscrew the mounts to fix this plug problem.
By the way, the unit works fine as is, I've never used the voice prompts and the manul says they will work over the radio.
Thanks,
Joe
Ed
[IMG]local://upfiles/2381/A7E448E6BC1E4C31B0BF572187F2B892.jpg[/IMG]
Slightly different question...
I have the Quest, installed by the Dealer (hot shoe, mount etc...). So far all works fine, no issues. However, I was playing around with it, "finally" read all the instructions etc... and wanted to play with the sound so I could hear it tell me when to turn through the radio. Couldn't figure it out, didn't see a place to plug the wire they give you into the GPS to the aux port on the radio. Well today, I finally saw the rubber cover on the hot shoe (right side of it). Opened it up and there was the plug. Okay, so I try and plug the thing in and the connector that's supposed to be attached to the hot shoe falls inside the hot shoe. (I guess the dealer didn't attach it correctly or something). So after reading this post, it sounds like the mount can slide off the hot shoe so that I can attach the plug to the hot shoe corretly? Looking at the mount and hot shoe it's not clear how to get these apart. Does the mount slide to the left, right, up or down to go on/off. Or is it as I suspect, and once on it won't come off, I'll have to remove the fairing and unscrew the mounts to fix this plug problem.
By the way, the unit works fine as is, I've never used the voice prompts and the manul says they will work over the radio.
Thanks,
Joe
Be VERY careful when sliding cradle out, do not force it, you will break it, TRUST me, someone broke mine, and I'm waiting for the replacement. To remove it, there is a lever on the top that you push down on...when you push down on it, it will slide out. Be CAREFUL. If it doesn't feel like it wants to come out, it DOESN'T, so push harder on the lever. When you put it back on the bike, it has to click TWICE to be fully seated.
Mac
I don't know if that last sentence makes any sense to anyone other than me, but I know what I meant!
mac
In your third photo that you labeled "hotshoe" do you see the rubber cover on the right side? That is where you would plug in the wire from the hotshoe, to the aux on the radio (I assume, because there's no other place that I can find). So, is there a way to open up the hotshoe to reattach the internal plug so I can test the sound through the radio? If you were to open the rubber tab, you'd see the jack for the plug. When I tried to plug my accessory cable in, the plug fell into the hotshoe. It looks like I may have to remove the screws after taking the fairing off to get at it.
Thanks again,
Joe
Gotcha...makes sense to me now as well...yes, those five screws do come out, and I've been inside there. There doesn't seem to be a problem in there. The reason I think the problem is with the cradle is because when I push the cradle into the hot shoe...the problem remains. When I push the GPS into the cradle...the problem goes away. Further, when I put a folded up piece of paper behind the top part of the GPS when in the cradle the problem goes away. (This causes the top to be forced away from the cradle, rotating the GPS horizontally in the cradle, and pushing the bottom toward the cradle, which ensures contact at the bottom where those rubber mounted contacts should be hitting the spring contacts in the cradle.)
I don't know if that last sentence makes any sense to anyone other than me, but I know what I meant!
mac
Now we are talking on the same page.:-) My question is..........it looks like Harley used the Garmin cradle but added a hotshoe to it. Is there a posibility that the back piece has warped the cradle so the contacks no longer make contact? In other words, mine works OK.
In other words add a shim to the back of the cradle on the bottom side where the contacts are, between the cradle and the back piece "hotshoe"? or loosen that screw and see if the cradle wants to go forward "make better contact".
Ed
Steve
The Best of Harley-Davidson for Lifelong Riders
Had the dealer install the "Quest" with the horseshoe on the fairing, I couldn't hear the audio directions, Opps ... seems they forgot to use the patch cord from the horseshoe to the radio aux plug. Doh....
No biggie... but then they tell me the only way I can hear the GPS audio is thru the AUX plug which means NO TUNES, its one or the other.
I think it nuts that the gps audio won't come over the radio playing.
Ive searched the net, but not find any info on the subject, any help would be appricated
Just to update this topic a bit, I just got home from a 1000 mile trip on the bike and did not have one little flicker or glitch with the GPS unit. Since using the CAIG products on it, it is troublefree again.
Steve



