2014 warranty or not?
Extreme HDF Member
Joined: Dec 2010
Posts: 14,778
Likes: 69
From: Badlands of ND
Exactly. There are certain items that are not covered, Tires and brake pads for example, but the items you mentioned are covered. If the dealer gives you ANY grief, say OK thanks. I will just check with Harley on why they are not covered. That will snap them into action.
Road Captain
Joined: Sep 2013
Posts: 572
Likes: 18
From: Rochester NY
Dam, My seat is NOT coming apart but while washing it, if I get very little water on it, the foam soaks up the water and can leak on my leg for hours. The water goes threw the stitching and that right there pisses me off.
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Road Warrior
Joined: Mar 2006
Posts: 1,346
Likes: 3
From: Texarkana, TX
Well,..... the service manager called me today and told me that the Harley Warranty department authorized a new seat and authorized a "one time" warranty claim on my phone cradle. I asked them why for the "one time" on my phone cradle and he said that Harley "thinks" that it should be considered a "wear" item. I'm happy that its all being replaced but, I expect the phone cradle to come apart again unless they redesign it. Overall,... I'm happy though.
That's good to hear....
But I've no issue with my cradle, and I've had the bike since August 28.
I don't see how they think yours coming apart is wear... Sounds like they really don't want your business.
The funny part is, they get paid well to do warranty work.
But I've no issue with my cradle, and I've had the bike since August 28.
I don't see how they think yours coming apart is wear... Sounds like they really don't want your business.
The funny part is, they get paid well to do warranty work.
Last edited by SafetyMan; Jun 11, 2014 at 11:01 PM.
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Road Warrior
Joined: Mar 2006
Posts: 1,346
Likes: 3
From: Texarkana, TX
Its not really the dealer that has a problem, its the warranty department with Harley. I guess that its just Harley trying to save a dime.
Road Master
Joined: Apr 2007
Posts: 769
Likes: 3
From: Ohio
That really should be covered imo, I would raise a stink, right after I bought my Slim last June the lettering on the Speedometer was flaking off where the back of the speedometer needle was touching the face, dealer took one look and ordered another speedometer for me.
Last edited by oldwarrior; Jun 11, 2014 at 11:15 PM.
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Road Warrior
Joined: Oct 2007
Posts: 1,468
Likes: 4
From: South Carolina
you know the seat is wrapped in heavy plastic under the seat cover and water cant get to the foam
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Road Warrior
Joined: Mar 2006
Posts: 1,346
Likes: 3
From: Texarkana, TX
Yeah, that's how the seat is "supposed" to be, but my seat would really suck up the water.
I've owned 6 different Harleys and this was the first one that I ever had a problem with it retaining water. It appears to me that the vinyl on the new Harleys is also little thinner than some of the older ones that I've owned. Maybe my new seat will be issue free.