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Positive for Fuel Moto

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Old Jun 16, 2014 | 05:48 PM
  #1  
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Default Positive for Fuel Moto

Thought I would share this:

I installed Fuel Moto headpipe, dyno tuned mufflers, breather kit, and PCV when I purchased bike in April of 2010! All has been fantastic until I went to wipe some bugs off after last Friday evenings ride! I found my football loose and the pics will show you why!

The upside is I sent an email with pics to fuel moto and early this morning I received a response of We are sorry you are experiencing this but we will be sending out a new filter for you TODAY! No need to return the old one and Thanks for the pics!

Great Customer Service Again by Fuel Moto!!
 
Attached Thumbnails Positive for Fuel Moto-filter-2.jpg   Positive for Fuel Moto-filter-.jpg   Positive for Fuel Moto-filter-3.jpg  
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Old Jun 16, 2014 | 06:45 PM
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Before you fit the new one, check that the cover makes full contact with the outer edge of the filter, if it doesn't then you will need the extra thick gasket from HD and a spacer for the gap you will now have between the center mounting hole and the hole in the cover. One or both of these is likely the cause of the failure.
 
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Old Jun 16, 2014 | 07:54 PM
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I've read nothing but good post about their parts & customer service.
 
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Old Jun 16, 2014 | 07:59 PM
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Originally Posted by p51bombay
Before you fit the new one, check that the cover makes full contact with the outer edge of the filter, if it doesn't then you will need the extra thick gasket from HD and a spacer for the gap you will now have between the center mounting hole and the hole in the cover. One or both of these is likely the cause of the failure.
Do you have a part number or pics by chance?
 
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Old Jun 16, 2014 | 08:39 PM
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How many foot pounds of torque are you using to attach the filter and cover?

Sent from my SCH-I535 using IB AutoGroup
 
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Old Jun 16, 2014 | 09:08 PM
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This could have ended very badly had a piece broken off and gotten sucked into the intake!!
 
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Old Jun 16, 2014 | 09:23 PM
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The more I hear, they really are a great company.
 
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Old Jun 16, 2014 | 10:44 PM
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Originally Posted by harleyboy63401
Do you have a part number or pics by chance?
I'm sure there's many threads covering this but here's one of them

 
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Old Jun 17, 2014 | 06:04 AM
  #9  
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Stand up company, for sure.
 
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Old Jun 17, 2014 | 06:20 AM
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Originally Posted by DresserDude
This could have ended very badly had a piece broken off and gotten sucked into the intake!!


Yes it could have!!
 
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