GPS Mount Dealer Problem
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Cruiser
Joined: Feb 2008
Posts: 134
Likes: 0
From: North Central Ohio
GPS Mount Dealer Problem
Have any of you purchased and GPS Mounting system from a company called lidomounts .com out of California. About a week ago i purchased online a mount for my garmin nuvi 750. Placed this order on a Sat. the mount cost $24.95 decided to spend $18.15 for UPS 3 day sect shipping. Figured they would ship on monday and i would have it in ohio by Thurs. Nothing arrived. tried to call them all you get is a answering machine stating leave a message they will return your call. Nothing. friday and no mount. Emailed them twice still no response. Has anybody dealt with this company?
Thanx
Mike
Thanx
Mike
Seasoned HDF Member
Joined: Sep 2005
Posts: 5,072
Likes: 104
From: Prescott, AZ
I did a google, is this the same company... looks like a long list
http://www.eham.net/forums/CompanyReviews/2450
http://www.eham.net/forums/CompanyReviews/2450
Stellar HDF Member
Joined: Apr 2005
Posts: 3,108
Likes: 9
From: Lincolnton, NC
Hi,
I work at Lido. If you give me your order number I can track it down for you. I think the Nuvi 700 series holders were on back order.
Jim
I work at Lido. If you give me your order number I can track it down for you. I think the Nuvi 700 series holders were on back order.
Jim
Advanced
Joined: Jul 2008
Posts: 86
Likes: 0
From: jersey shore
"Hhhmmmmmmm.1 post and Jim hasn't been back. Not good."
Yeah that's pretty shady. I ordered from Ram Mount on Friday and it was waiting for me yesterday when I got home from work... And the product is awesome!!
Yeah that's pretty shady. I ordered from Ram Mount on Friday and it was waiting for me yesterday when I got home from work... And the product is awesome!!
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Club Member
Joined: Jun 2008
Posts: 17,717
Likes: 1
From: NY
My name is Jim Newcomb.
I am the owner of Lido Products. We supply Lido Mounts. I read your e-mail, and I would like to apologize for the bad service.
Our phone number is 888-550-5436, my e-mail is sales@lidomounts.com
If anyone has issues with poor service from our company, I can be reached on my cell phone at 9493955487. You may get voice mail on the weekends and after office hours, but I will get back to you within 24 hours.
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Cruiser
Joined: Aug 2007
Posts: 189
Likes: 0
From:
Yes I phoned, left messages and emailed Sales and Jim.... no response.... I talked to my credit card provider and was told to look for the credit on my next statement and that they would go after the money via lidomounts.
I didn't phone his private number... why should I? Answer the business phone number. Answer your emails!
I gave them 6 weeks to set things right... **** on them, I don't need them!
P.S.
I didn't phone his private number... why should I? Answer the business phone number. Answer your emails!
I gave them 6 weeks to set things right... **** on them, I don't need them!
To:
sales@lidomounts.com
Sales:
I received conformation email on July 1 for Order #2526506
Motorcycle mount for Garmin Nuvi 200W, 205W, 250W, 255W, 260W
Code: LM-1000 Nuvi 200W
Price: 24.95
Quantity: 1
Subtotal: 24.95
Return Policy & Shipping Information
Shipping Information:
We usually process orders within one to three business day(s). In some cases an item may be back ordered. If that is the case, we will e-mail you with that information, and ship the item as soon as we receive it from the manufacturer.
As of July 10th, I still haven't received the mount and was not notified that there would be a delay in shipment. Had I received a back-order notice I would have cancel the order..
sales@lidomounts.com
Sales:
I received conformation email on July 1 for Order #2526506
Motorcycle mount for Garmin Nuvi 200W, 205W, 250W, 255W, 260W
Code: LM-1000 Nuvi 200W
Price: 24.95
Quantity: 1
Subtotal: 24.95
Return Policy & Shipping Information
Shipping Information:
We usually process orders within one to three business day(s). In some cases an item may be back ordered. If that is the case, we will e-mail you with that information, and ship the item as soon as we receive it from the manufacturer.
As of July 10th, I still haven't received the mount and was not notified that there would be a delay in shipment. Had I received a back-order notice I would have cancel the order..
8-8-09
To:
"jim@lidomounts.com" <jim@lidomounts.com>
Where's my mount?
Its been 6 weeks!!
Order Subtotal: 24.95
Taxes: 0.00
Shipping: 9.79
Total: 34.74
To:
"jim@lidomounts.com" <jim@lidomounts.com>
Where's my mount?
Its been 6 weeks!!
Order Subtotal: 24.95
Taxes: 0.00
Shipping: 9.79
Total: 34.74
Dear Mr. Rupp,
I am so sorry that you are experiencing difficulties. We too have repeatedly attempted to contact this company. You will not find an ad in QST for them but that is little consolation. I hope whatever action you choose to take produces results.
73,
Debbie Jahnke, K1DAJ
Sales Manager, Advertising and Business Services
ARRL: the national association for Amateur Radio
Phone: 860-594-0329
Email: djahnke@arrl.org
http://www.eham.net/forums/CompanyReviews/2450
I am so sorry that you are experiencing difficulties. We too have repeatedly attempted to contact this company. You will not find an ad in QST for them but that is little consolation. I hope whatever action you choose to take produces results.
73,
Debbie Jahnke, K1DAJ
Sales Manager, Advertising and Business Services
ARRL: the national association for Amateur Radio
Phone: 860-594-0329
Email: djahnke@arrl.org
http://www.eham.net/forums/CompanyReviews/2450
Last edited by Artur; Aug 18, 2009 at 11:13 PM.
Stage I
Joined: Mar 2010
Posts: 1
Likes: 0
I ordered mine March 2009 and got lucky, the charge never hit my credit card. It appears they are jumping through merchant accounts and the banks are finally on to them.
I am not far from studio city ;-) Perhaps I will drive up there and see if I can find Mr. Newcomb. I am also sending an email to their ISP to see if they have any real contact information.
I am not far from studio city ;-) Perhaps I will drive up there and see if I can find Mr. Newcomb. I am also sending an email to their ISP to see if they have any real contact information.