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Excellent and fast response. Very to the point. Guess now all the o/p needs to do is follow the request from V&H. At least he'll get a straight rather than a crappy version of the TX 2-step from the servicing dealer. Which by the way, evidently hasn't got the foggiest of how to use the diagnostic tool from Harley.
I had my motorcycle insured through Foremost and they covered my towing the only time I had to be towed. The insurance was cheaper than my previous coverage and they paid towing once I sent them the receipt immediately.
It says in the service manual that the ECM (computer) is protected from things like reversing battery cables and such. However, the ECM functions a lot as a control for grounds that basically turn on and off other items. Other parts can go bad creating a lot more load and take out these ECM switches. When you start piggybacking into the ECM, rewriting what it is doing, that piece of equipment could screw up the ECM if it malfunctions.
@Felix- I'm sorry to hear about your situation. I was overlooking this case with my CSR and can assure you that the ECM didn't fail because of the FP3. It is in HD dealer's diagnostic tool otherwise known as Digitech, that they follow a flow chart of events. If they do not know how to diagnose the issue, they just replace the ECM as prescribed at the bottom of their flowchart. This is typical with most all electronic issues. This is why they just replace it and state if it happens again they won't warranty it, they can't explain what happened. Did the the dealer explain what "fried" meant?
As for FP3 and ECM issues. We have never "fried" and ECM. In fact, we still have our test fixture that continually flashes, (via external fixture and harness) automatically testing how many times an ECM can be flashed. This test is over 100,000 cycles. Which is far beyond any normal user, which would be roughly 277 days of flashing your ECM, (no breaks). If your flash going into the bike was corrupted for whatever reason, (signal issues, phone hardware etc.) we can still send remote commands through the FP3 to flash your stock back into the ECM and get it to it's original state.
When we receive your ECM we will be able to test it by communicating with send and receive commands, read/write and monitor traffic over the ECM. Again, we have never "fried" and ECM. This is just the dealer's lack of knowledge and following their process flowchart.
This can be very misleading. Not everyone understands how the ECM operates and ends up in confusion. First and foremost, 2 people cannot swap ECMs just by unplugging and plugging in. Your ECM is specifically programmed to communicate with your VIN and ONLY your VIN. Thus the only way that you could get a different ECM work with your bike is to have it programmed for your VIN which only a dealer can do and will charge you for, (at least $150). There is also different ECM versions that communicate differently with the BCM/speedo, but this is accounted for when the dealer does the programming.
Secondly, the PV2 will be tied to that VIN on the ECM. Once the ECM is programmed with your VIN the PV will no longer work. You will need to buy a license for that new VIN.
Just FYI
Thanks for the reply Vhcneely. They said that they could not flash it & that when they replaced the ECU problem went away & returned when they tried to replace it
I talked to Ryan the other day & he set up RA Request #83204 C#245996. UPS said you were closed today , but it's scheduled to be there on Monday.
Dealer sheet basically showed testing from manual & said it had the following codes
P2300, P1655, P2303, P0031, P0051, P0264, P0201
The form ask if aftermarket tuner installed, but does not say to deny claim. No doubt I got hosed, hopefully I can get a quick turn around so I can tune my bike.
Thanks again all
Last edited by Felix 808; Sep 25, 2015 at 06:29 PM.
Thanks for the reply Vhcneely. They said that they could not flash it & that when they replaced the ECU problem went away & returned when they tried to replace it
I talked to Ryan the other day & he set up RA Request #83204 C#245996. UPS said you were closed today , but it's scheduled to be there on Monday.
Dealer sheet basically showed testing from manual & said it had the following codes
P2300, P1655, P2303, P0031, P0051, P0264, P0201
The form ask if aftermarket tuner installed, but does not say to deny claim. No doubt I got hosed, hopefully I can get a quick turn around so I can tune my bike.
Thanks again all
@Felix- I'll make sure you get taken care of. I will also ensure we reprogram your FP3 for the new ECM. When you switch ECMs the seed/key value changes (like the key for your doorlock) and needs to be reset. If you have any other questions in the interim send me an email to cneely@vanceandhines.com
@Felix- I'll make sure you get taken care of. I will also ensure we reprogram your FP3 for the new ECM. When you switch ECMs the seed/key value changes (like the key for your doorlock) and needs to be reset. If you have any other questions in the interim send me an email to cneely@vanceandhines.com
@Felix- I'm sorry to hear about your situation. I was overlooking this case with my CSR and can assure you that the ECM didn't fail because of the FP3. It is in HD dealer's diagnostic tool otherwise known as Digitech, that they follow a flow chart of events. If they do not know how to diagnose the issue, they just replace the ECM as prescribed at the bottom of their flowchart. This is typical with most all electronic issues. This is why they just replace it and state if it happens again they won't warranty it, they can't explain what happened. Did the the dealer explain what "fried" meant?
As for FP3 and ECM issues. We have never "fried" and ECM. In fact, we still have our test fixture that continually flashes, (via external fixture and harness) automatically testing how many times an ECM can be flashed. This test is over 100,000 cycles. Which is far beyond any normal user, which would be roughly 277 days of flashing your ECM, (no breaks). If your flash going into the bike was corrupted for whatever reason, (signal issues, phone hardware etc.) we can still send remote commands through the FP3 to flash your stock back into the ECM and get it to it's original state.
When we receive your ECM we will be able to test it by communicating with send and receive commands, read/write and monitor traffic over the ECM. Again, we have never "fried" and ECM. This is just the dealer's lack of knowledge and following their process flowchart.
This can be very misleading. Not everyone understands how the ECM operates and ends up in confusion. First and foremost, 2 people cannot swap ECMs just by unplugging and plugging in. Your ECM is specifically programmed to communicate with your VIN and ONLY your VIN. Thus the only way that you could get a different ECM work with your bike is to have it programmed for your VIN which only a dealer can do and will charge you for, (at least $150). There is also different ECM versions that communicate differently with the BCM/speedo, but this is accounted for when the dealer does the programming.
Secondly, the PV2 will be tied to that VIN on the ECM. Once the ECM is programmed with your VIN the PV will no longer work. You will need to buy a license for that new VIN.
Just FYI
Thank you very much for educating us all...good stuff to know!!
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Why I like V&H !
, but it's scheduled to be there on Monday.
