2014-2024 Touring Models This Section Is For Rushmore and Gen 1 M8 Touring models from 2014 to 2024
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++ Custom Dynamics Customer Service A+ ++

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Old Apr 26, 2017 | 05:53 PM
  #1  
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Default ++ Custom Dynamics Customer Service A+ ++

I purchased a CD smoked front fender tip LED light from JP Cycles for my 2014 Limited in December 2015. I have noticed moisture under the lens recently. I contacted JP Cycles and they told me to contact CD directly. I contacted CD and they asked for my receipt and a few pictures of my problem. I emailed them what they asked for, and they have already shipped out a replacement light for me.


GREAT Customer Service, thank you CD.


Custom Dynamics, EVERYTHING To Light Up Your Ride!Ž



 
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Old Apr 27, 2017 | 06:14 AM
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They are a great company to work with for sure.
 
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Old Apr 27, 2017 | 07:59 AM
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I've had to warranty 3 items from Custom Dynamics and they always step up to the plate and take care of business. The first was a tailight insert for a Royal Star Venture that had a row of LEDs go out. That one they sent me a return label for because they wanted the old one back. Next I had one LED fail on a front bullet turn signal insert. I sent them a photo and had a new one a day later. The last item was a front fender tip that the chrome was peeling on. Again a photo and a one day replacement.
 
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Old Apr 27, 2017 | 02:41 PM
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Same here. I've never had bad service from CD. I'm a customer for life. Cheaper is not always better.
 
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