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Years ago on my first Harley I took it in to a local dealer for the first service. They sent me home 1 1/2 quarts low on oil, I only found out when I got home and pulled the stick. They did right, sent a tech to my house to check the bike out, filled it with oil and test rode it. I asked for a letter from the dealer documenting what happened just in case I had any future problems, they agreed and sent me the letter. Never had a problem and sold the bike 7 years later still running fine. As with my dealer your dealer made it right but I'd still ask for some kind of documentation just in case, you did run that bike pretty low on oil...good luck!
its common sense to always check the work when someone works on your vehicles. I personally have never been happy with Harley dealer maintenance because they charge too much. In Dallas, $125/ hour.
I try to do my own maintenance if posible. Look at u tube for instructions on most maintenance items.
[QUOTE][This is reason #739,294,581,376 to NEVER, under any circumstance, let a brain-dead dealer "tech" touch your bike for ANY reason!!
Lesson learned and no real harm done - this time! My advice would be to get the factory manuals and do it right yourself the first time, every time, from here on out./QUOTE]
agreed. should not have to be this way. Harley dealer service basically sucks imo.
Guys - while unfortunate, things happen. I was headed from Michigan to South Carolina. The day before I left, had a 25,000 mile checkup.
Stopped in KY for the night and the guy I was riding with said - hey, you are leaking oil. I called my dealer - he located the closest dealer and called him.
Said the dealer was waiting for me to arrive. What they found was the loose oil filter. Still, the KY dealer decided to do a complete oil service, including the gaskets, filter etc. He did so because that was what my dealer asked him to do.
I paid the bull and when I got home, the dealer reimbursed me. No arguments, no disagreements and I have continued to use this dealer for service.
I did however learn a lesson - never do service of any kind the day before I head out of town. Do it ahead of time, ride and check things out.
Guys - while unfortunate, things happen. I was headed from Michigan to South Carolina. The day before I left, had a 25,000 mile checkup.
Stopped in KY for the night and the guy I was riding with said - hey, you are leaking oil. I called my dealer - he located the closest dealer and called him.
Said the dealer was waiting for me to arrive. What they found was the loose oil filter. Still, the KY dealer decided to do a complete oil service, including the gaskets, filter etc. He did so because that was what my dealer asked him to do.
I paid the bull and when I got home, the dealer reimbursed me. No arguments, no disagreements and I have continued to use this dealer for service.
I did however learn a lesson - never do service of any kind the day before I head out of town. Do it ahead of time, ride and check things out.
Agreed - and I did on this one. But I didn't put the bike through enough "paces" to create this scenario... I did some riding, but not enough I guess...
I will get them to write a letter acknowledging this mistake in case i have further issues down the line.
What I can't understand - is why the oil light never came on?
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.
Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.
Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.
[QUOTE][This is reason #739,294,581,376 to NEVER, under any circumstance, let a brain-dead dealer "tech" touch your bike for ANY reason!!
