Bluetooth Stopped Working
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Road Master
Joined: May 2009
Posts: 930
Likes: 4
From: Jacksonville, FL
Bluetooth Stopped Working
At 3k miles, had first real problem with infotainment system today. Bluetooth does absolutely nothing. Go to setup and move to Bluetooth and all options are greyed out. Can not select anything, no Bluetooth symbol on bottom of screen either. Phone has been paired since day one and all of a sudden today I can't do or select anything Bluetooth.
Any ideas?
Any ideas?
Stage II
Joined: Jul 2019
Posts: 2
Likes: 0
From: Ohio
Ever figure this out?
At 3k miles, had first real problem with infotainment system today. Bluetooth does absolutely nothing. Go to setup and move to Bluetooth and all options are greyed out. Can not select anything, no Bluetooth symbol on bottom of screen either. Phone has been paired since day one and all of a sudden today I can't do or select anything Bluetooth.
Any ideas?
Any ideas?
Stage II
Joined: Jul 2019
Posts: 2
Likes: 0
From: Ohio
Bt not working
Yes my buddy's is doing the same thing he described was paired to the phone before worked fine then it was t paired one day tried to repair it for him but when I go to the bluetooth screen all the buttons are grey and I cant access anything
Grand HDF Member
Joined: Sep 2013
Posts: 3,820
Likes: 588
From: Michigan
- Go to HOME>SETUP>BLUETOOTH SETUP
- check the BLUETOOTH box to toggle on/off (on is a check in the small box on the left of that bar)
- click List Paired Devices
- only entry choice should be Add New Device
- if there are any devices listed, delete them
- select the device
- select Delete Pairing
- select OK
- select the device
- if there are any devices listed, delete them
- delete phone's BT pairing to the bike, place phone into BT on/pairing discovery
- select Add New Device
- phone should appear on screen, select it & confirm pairing
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Elite HDF Member
Joined: Apr 2009
Posts: 3,542
Likes: 161
From: Booming metropolis
I had to do what hammz stated on my 2019 bike the day after I bought it. been working fine since. paired it in dealer lot, next morning no Bluetooth. deleted the connection, paired again and fine since. but its only been 5 days since
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1st Gear
Joined: Jul 2019
Posts: 5
Likes: 0
From: washington
That only works if your buttons arent grey and unable to be selected.
Which BT screen is grayed out? I guess that really doesn't matter. Sounds like it needs to be repaired.
- Go to HOME>SETUP>BLUETOOTH SETUP
- check the BLUETOOTH box to toggle on/off (on is a check in the small box on the left of that bar)
- click List Paired Devices
- only entry choice should be Add New Device
- if there are any devices listed, delete them
- select the device
- select Delete Pairing
- select OK
- select the device
- if there are any devices listed, delete them
- delete phone's BT pairing to the bike, place phone into BT on/pairing discovery
- select Add New Device
- phone should appear on screen, select it & confirm pairing