Bluetooth issues

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Jul 30, 2014 | 07:23 AM

1golfnutt

Thread Starter

Novice

Joined: Sep 2013

Posts: 16

Likes: 0

From: Jewett, TX

Bluetooth issues

Hi all. I searched for bluetooth in this forum and got 0 results so I hope I'm not starting a duplicate. I've had this issue since I've had the bike (last October) and on the way to Sturgis yesterday it happened again. During the middle of a song, from my phone, it will stop and the screen will say "playback stopped". Since I had the time I tried going into settings with the intent of turning Bluetooth off then back on. When I got to the setup page, the whole screen was greyed out like Bluetooth wasn't on and I couldn't change anything. It always resets after I turn the switch off for a minute or two, but that's not feasible @ 80 mph. Anyone else seen this?

Jul 30, 2014 | 08:00 AM

Wayne Carlton

Cruiser

Joined: Sep 2013

Posts: 193

Likes: 0

From: Gainesville

when it stoped were you using the cb or was cb on? if so that can cause problems with bluetooth

Jul 30, 2014 | 09:32 AM

Harttoo

Road Master

Joined: Feb 2014

Posts: 1,240

Likes: 170

From: Wisconsin

Mine will intermittently cut out,but comes back within a few seconds.Could do this once per song or twice per song.Sometimes works fine.Never lost it completely as You indicate.

Jul 30, 2014 | 10:06 AM

sectime

Tourer

Joined: Feb 2007

Posts: 473

Likes: 57

From: Utah

I thought I read somewhere here that having weather alerts on also causes audio problems.

Jul 30, 2014 | 10:26 AM

mwegryn

Road Warrior

Joined: Apr 2010

Posts: 1,542

Likes: 5

From: Cleveland, OH

No issues that I have noticed. Have you tried to clear the connection and then re-pair the phone to the bike when it is off, or do you get that blank screen regardless? Also try to do a full reboot on your phone, or battery pull if it is a Droid. Just curious, why not just plug it in via the USB port? I like the convenience of the bluetooth, but on the longer rides why not charge it at the same time? You're already on the road now, but you could also put everything on a flash drive when you get home and run it that way also.

Jul 30, 2014 | 11:12 AM

rubberfrog

Outstanding HDF Member

Joined: Apr 2012

Posts: 2,899

Likes: 127

From: Chandler, Arizona

I have had that happen many times. I have not figured out a way to cause it, it is completely random. The only thing that fixes it (for me) is to shut down the bike and restart.

Jul 30, 2014 | 11:52 AM

Greg2012FLHTK

Road Warrior

Joined: Mar 2013

Posts: 1,252

Likes: 60

From: Bayfield, CO

If my phone is in the tour pack it cuts out occasionally. If I keep it in the holster on my belt I never have an issue.

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Jul 30, 2014 | 12:26 PM

jkane13

Tourer

Joined: Aug 2013

Posts: 361

Likes: 1

From: Wisconsin

Try pressing the power/mute button twice. I have it stop sometimes and not start back up when it is switching between radio/bluetooth and GPS prompts. What happens is the audio ends up getting muted. Pressing the mute button twice releases it.

If it is more persistent, I will switch to FM or maybe even WB and then back to the phone audio.

However ... what you describe about bluetooth being greyed out makes me wonder if your phone didn't loose the connection. I had a HTC phone last winter before I got my Samsung. It had problems staying connected to the HD Boom Infotainment via bluetooth. Your problem may be the phone and not the bike.