Weird audio problem on a Rushmore
Thread Starter
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Road Master
Joined: Dec 2005
Posts: 1,123
Likes: 56
From: California
Weird audio problem on a Rushmore
Hey there,
Got a 2016 RGS and have been using a Usb connected iPod almost exclusively. When I first got it I connected my iPhone a couple of times, never user the radio. I don't even have the antennae installed anymore.
Here's the issue:
I'll be riding along and suddenly I won't hear any music for about 2 seconds, then it's back on. Happens on every ride. I'd say once an hour or so. I notice it on straight and smooth roads, so not due to hitting bumps. I get not static when it goes on or off, does not seem like a short, but don't know.
I did have an amp professionally installed but this happens prior to the amp as well.
Bike is of course still under warranty but wanted to know if anyone else has had this problem: if it's a known software bug or what before taking to the dealer. Want to be as prepared as I can be.
I'm anticipating hearing the dealer say:
If it's a bug or a know issue then I'm fine. It does not really bother me, I want to get it checked out cause I don't want problems further down the road.
Thanks
A
Got a 2016 RGS and have been using a Usb connected iPod almost exclusively. When I first got it I connected my iPhone a couple of times, never user the radio. I don't even have the antennae installed anymore.
Here's the issue:
I'll be riding along and suddenly I won't hear any music for about 2 seconds, then it's back on. Happens on every ride. I'd say once an hour or so. I notice it on straight and smooth roads, so not due to hitting bumps. I get not static when it goes on or off, does not seem like a short, but don't know.
I did have an amp professionally installed but this happens prior to the amp as well.
Bike is of course still under warranty but wanted to know if anyone else has had this problem: if it's a known software bug or what before taking to the dealer. Want to be as prepared as I can be.
I'm anticipating hearing the dealer say:
If it's a bug or a know issue then I'm fine. It does not really bother me, I want to get it checked out cause I don't want problems further down the road.
Thanks
A
Road Master
Joined: Mar 2015
Posts: 904
Likes: 62
From: Denver Colorado
Do you cave a CB?
I had that happen when I either had my CB volume all the way down(its independent) and the squelch opens or when I have it set to my headset and I'm not wearing a helmet. Also when my phone is connected to Bluetooth and I'm not listening to it, if I get a message or email, my volume will lower then come back.
I had that happen when I either had my CB volume all the way down(its independent) and the squelch opens or when I have it set to my headset and I'm not wearing a helmet. Also when my phone is connected to Bluetooth and I'm not listening to it, if I get a message or email, my volume will lower then come back.
Last edited by Greatsteaks; Apr 24, 2016 at 01:28 PM.
Road Captain
Joined: Feb 2016
Posts: 679
Likes: 109
From: Minnesota
Do you cave a CB?
I had that happen when I either had my CB volume all the way down(its independent) and the squelch opens or when I have it set to my headset and I'm not wearing a helmet. Also when my phone is connected to Bluetooth and I'm not listening to it, if I get a message or email, my volume will lower then come back.
I had that happen when I either had my CB volume all the way down(its independent) and the squelch opens or when I have it set to my headset and I'm not wearing a helmet. Also when my phone is connected to Bluetooth and I'm not listening to it, if I get a message or email, my volume will lower then come back.
Road Master
Joined: Mar 2015
Posts: 904
Likes: 62
From: Denver Colorado
Originally Posted by Covert Olds
I believe he was asking about this.
Ultimate HDF Member
Joined: Mar 2015
Posts: 6,446
Likes: 873
From: TEXAS
Get into that setup screen and turn all of these prompts off, to include Nav prompts. In many cases these prompts are direct to the intercom / headset thus the speaker goes silent v hearing the prompt over the speaker.
Good luck!!!!
T.
Good luck!!!!
T.
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Road Master
Joined: Dec 2005
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From: California
Thanks for that. Going to give t a try this weekend.
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Outstanding HDF Member
Joined: Jan 2014
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From: Minnesota
Hey there,
Got a 2016 RGS and have been using a Usb connected iPod almost exclusively. When I first got it I connected my iPhone a couple of times, never user the radio. I don't even have the antennae installed anymore.
Here's the issue:
I'll be riding along and suddenly I won't hear any music for about 2 seconds, then it's back on. Happens on every ride. I'd say once an hour or so. I notice it on straight and smooth roads, so not due to hitting bumps. I get not static when it goes on or off, does not seem like a short, but don't know.
I did have an amp professionally installed but this happens prior to the amp as well.
Bike is of course still under warranty but wanted to know if anyone else has had this problem: if it's a known software bug or what before taking to the dealer. Want to be as prepared as I can be.
I'm anticipating hearing the dealer say:
If it's a bug or a know issue then I'm fine. It does not really bother me, I want to get it checked out cause I don't want problems further down the road.
Thanks
A
Got a 2016 RGS and have been using a Usb connected iPod almost exclusively. When I first got it I connected my iPhone a couple of times, never user the radio. I don't even have the antennae installed anymore.
Here's the issue:
I'll be riding along and suddenly I won't hear any music for about 2 seconds, then it's back on. Happens on every ride. I'd say once an hour or so. I notice it on straight and smooth roads, so not due to hitting bumps. I get not static when it goes on or off, does not seem like a short, but don't know.
I did have an amp professionally installed but this happens prior to the amp as well.
Bike is of course still under warranty but wanted to know if anyone else has had this problem: if it's a known software bug or what before taking to the dealer. Want to be as prepared as I can be.
I'm anticipating hearing the dealer say:
If it's a bug or a know issue then I'm fine. It does not really bother me, I want to get it checked out cause I don't want problems further down the road.
Thanks
A
Thread Starter
|
Road Master
Joined: Dec 2005
Posts: 1,123
Likes: 56
From: California
Turned off all nav prompts and unpaired my phone. Went for a ride and it's still happening. Going to ride again tomorrow after double checking prompts are off. Will also swap out usb cable and check to see if that's it. Then will swap out audio source and see if that does it. Still have a feeling it's a setting.