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Old Nov 10, 2020 | 02:47 PM
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Default Evo X Return

For those that asked for updates on the return process with Soundigital on the Evo X 1200.4, things aren't looking good. I received one email asking where and when it was purchased. I told them it was from a member here, and they went radio silent. I just wrote another email to them, so I guess its wait to and see time.
 
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Old Nov 10, 2020 | 04:10 PM
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Originally Posted by GunslingersNation1
For those that asked for updates on the return process with Soundigital on the Evo X 1200.4, things aren't looking good. I received one email asking where and when it was purchased. I told them it was from a member here, and they went radio silent. I just wrote another email to them, so I guess its wait to and see time.
With the amount of fakes (not saying it is one) as well as other things, many company's tend to require proof that it was purchased from an authorized dealer before they will cover it under a warranty matter
 
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Old Nov 10, 2020 | 04:31 PM
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they are most likely not going to cover anything as you are not the original purchaser. sorry, but i think thats whats going to happen.
m
im an authorized dealer and still having my own issues.
 
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Old Nov 10, 2020 | 09:35 PM
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Originally Posted by marcodarq
they are most likely not going to cover anything as you are not the original purchaser. sorry, but i think thats whats going to happen.
m
im an authorized dealer and still having my own issues.

do I have to register my amp with them or just have proof that I bought it from a legit distributor of their stuff?
 
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Old Nov 20, 2020 | 10:51 AM
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As an update, Soundigital has offered to service the amp. It appears that I have to cover shipping to Florida, but that can't be too much.

If they repair it, will it have any value as a "remanufactured" amp?
 
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Old Nov 20, 2020 | 11:19 AM
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Originally Posted by GunslingersNation1
As an update, Soundigital has offered to service the amp. It appears that I have to cover shipping to Florida, but that can't be too much.

If they repair it, will it have any value as a "remanufactured" amp?
It should be as good as a brand new one but I would share that info upfront with a potential buyer.
 
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Old Nov 20, 2020 | 11:40 AM
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Originally Posted by GunslingersNation1
As an update, Soundigital has offered to service the amp. It appears that I have to cover shipping to Florida, but that can't be too much.

If they repair it, will it have any value as a "remanufactured" amp?
You should have no problem selling a factory remanufactured amp for a discounted price.
 
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Old Nov 20, 2020 | 02:23 PM
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I am currently running 2 factory reconditioned amps with zero issues
 
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Old Nov 20, 2020 | 03:02 PM
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I’d have no problem buying a factory reconditioned unit. Just means that it’s been gone through and any/all issues addressed. Should be as good as new.
 
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Old Nov 20, 2020 | 03:03 PM
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You should keep it. As much as you change things up, I can see you needing it someday soon. lol
 
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