Boom software update problem

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Sep 13, 2023 | 02:40 PM

#11

Larry Jumper

Stage I

Joined: Apr 2020

Posts: 1

Likes: 0

From: Colby Kansas

Trouble updating software

Quote:

Originally Posted by Notgrownup

When I download the software upgrade to my laptop and open it, it looks like this, 7 files. Am I suppose to save all 7 files to the thumb drive and plug it in? Because I tried that and it reads it like a MP3 drive on my infotainment system.

I've contacted HD support twice. Purchased three new thumb drives. I've followed the instructions to the letter and still get this . Any suggestions?

Sep 13, 2023 | 06:09 PM

#12

chopper_man

Stellar HDF Member

Joined: Apr 2016

Posts: 3,246

Likes: 2,050

From: Masshole

Quote:

Originally Posted by Larry Jumper

I've contacted HD support twice. Purchased three new thumb drives. I've followed the instructions to the letter and still get this . Any suggestions?

You extracted the ISO, you can't do that. The raw ISO needs to be the only thing on the drive.

Feb 6, 2024 | 02:23 PM

#13

Ardi

Stage I

Joined: Feb 2024

Posts: 1

Likes: 0

From: Kosovë

Quote:

Originally Posted by Larry Jumper

I've contacted HD support twice. Purchased three new thumb drives. I've followed the instructions to the letter and still get this . Any suggestions?

Can you tell me how you fixed this, I keep getting this