Other than Watts in Farmington Hills
Seasoned HDF Member
Joined: Jan 2011
Posts: 157,417
Likes: 56,984
From: Michigan 15 Minutes East Of Hell
Keeping a customer is much easier ( and less expensive ) than finding new customers ... A return customer, whether it be for a new purchase or a problem, still believes you can solve or re-solve their problem :>)
Tourer
Joined: Feb 2019
Posts: 439
Likes: 185
From: Creek
I heard that I got money burning a hole in my pocket. I just need someone to take it. I just paid my bike off and have unlimited overtime.
do the install yourself its not rocket science especially with a basic setup.
Tourer
Joined: Feb 2019
Posts: 439
Likes: 185
From: Creek
Well local shop got my info said they would have a quote by last Friday. Went in today and was told very nonchalantly that they forgot to take the info home. Acted bothered that I was there. Blew me off. Oh well HDforums and YouTube here we go
Thread Starter
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Seasoned HDF Member
Joined: Jun 2019
Posts: 10,035
Likes: 10,766
From: SE Michigan
It's that simple.
Intermediate
Joined: Jun 2020
Posts: 42
Likes: 4
From: Southfield, MI
I just got my bike back from Watts.. Installed my fairing and lower speakers myself. Had them install lids with Hertz 200Ls and retune the entire system. they did a very good job and were very pleasant, personable, and helpful.. Maybe you caught them on a bad day.. Had a few conversations with Shawn(the owner), and found out that hes doing most of the installs himself and has only 1 or 2 other techs to help him.. They do more than audio and hes a bit overwhelmed and cant find reliable help. Other audio shops in the area(that I know people have tried) kind of sucks and do shitty work.. I initially felt the same way you did about leaving my bike. But after talking to him, I got a better understanding of the wait time. I know quite a few people that only deal with Watts because of the bad experiences that they received at other local shops. Wouldve done the install myself, but dont have the time. They did an awesome job, considering the circumstances. I could pop in anytime to see the progress and chat with other guys that were return customers and having work done.I suggest stopping in and having a conversation and checking out the other bikes that hs working on. I will be having them install a fat front tire next
Tourer
Joined: Jan 2012
Posts: 482
Likes: 14
From: Detroit
I have nothing but good things to say about Shawn. Sucks you had a bad experience but him and his shop are super busy and that's for a reason he does good work for a good price. There are a few other shops in the metro Detroit area but I hear complaints about them so be careful who you choose. If I had to recommend a shop it would be Watts just be patient.
On another note if its just a basic install do it yourself and then take it to get tuned. Im no pro but if your close to Belleville ill lend a hand and have all the tools you would need.
On another note if its just a basic install do it yourself and then take it to get tuned. Im no pro but if your close to Belleville ill lend a hand and have all the tools you would need.
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Tourer
Joined: Feb 2019
Posts: 439
Likes: 185
From: Creek
How long does it usually take bike shops to get back with a rough estimate on an install? Ive contacted 5 shops in 3 states. Two havent replied and 3 said I had to come in. To me it seems odd to have to come in to just have a starting point conversation. Maybe buisness so good they can turn down work.