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DTC CODE U0185 Code -No amp trigger

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Old May 3, 2026 | 02:03 PM
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Default DTC CODE U0185 Code -No amp trigger

I just installed new Neo 690 6 x 9's in my system. During the install two DTC codes popped up U0185 and U186. The detail for the code is a "fail to communicate with amp 1 and amp 2". The DTC faults will not clear. I am also no longer getting 12 volts to my blue and white amp trigger so my DSR1 and amps are not turning on anymore.
This is on a 2019 CVO Street Glide with two aftermarket amps using the original Harley Wires with Rockford amp bypasses installed. The Sound Design 400.2 is running the new rear Neo 690 6 x9's and in front is a DS18 1600.4 running the front Ground Zero Yellow Baskets in the upper and lower fairings. So it is a 6 speaker , two amp setup on an American Hardbags DSR1 T-Harness. I am getting 14 volts at both amps. The DSr1 was pulled out and bench tested and is functioning. It is accepting programming just fine while connect to a laptop by usb. I updated the DSr1 firmware and software including the Bluetooth update. The system was actually running fine after the speaker install but I had a turn off pop and was attempting to troubleshoot that issue when the DTC codes popped up and I lost communication between the amps, DSr1 and the radio. As near as I can tell I am not receiving the startup signal from the CANBUS system from the radio / head unit. The head unit plays fine using a wireless headset. I did make sure the head unit was set to speakers.

Anyone have any ideas? I did a hard reset on the BCM by disconnecting power and ground at the battery for a few hours. Reconnected but no change. I reset the head unit / radio. Again no change. Again I am not getting 12 volt to the blue and white trigger wire on start up. I also jumped each amp to 12 to 14 volts and each fires right up when voltage is applied directly.
Any suggestions would be welcome... thanks in advance.
 
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Old May 3, 2026 | 06:29 PM
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Originally Posted by Sarge2070
I just installed new Neo 690 6 x 9's in my system. During the install two DTC codes popped up U0185 and U186. The detail for the code is a "fail to communicate with amp 1 and amp 2". The DTC faults will not clear. I am also no longer getting 12 volts to my blue and white amp trigger so my DSR1 and amps are not turning on anymore.
This is on a 2019 CVO Street Glide with two aftermarket amps using the original Harley Wires with Rockford amp bypasses installed. The Sound Design 400.2 is running the new rear Neo 690 6 x9's and in front is a DS18 1600.4 running the front Ground Zero Yellow Baskets in the upper and lower fairings. So it is a 6 speaker , two amp setup on an American Hardbags DSR1 T-Harness. I am getting 14 volts at both amps. The DSr1 was pulled out and bench tested and is functioning. It is accepting programming just fine while connect to a laptop by usb. I updated the DSr1 firmware and software including the Bluetooth update. The system was actually running fine after the speaker install but I had a turn off pop and was attempting to troubleshoot that issue when the DTC codes popped up and I lost communication between the amps, DSr1 and the radio. As near as I can tell I am not receiving the startup signal from the CANBUS system from the radio / head unit. The head unit plays fine using a wireless headset. I did make sure the head unit was set to speakers.

Anyone have any ideas? I did a hard reset on the BCM by disconnecting power and ground at the battery for a few hours. Reconnected but no change. I reset the head unit / radio. Again no change. Again I am not getting 12 volt to the blue and white trigger wire on start up. I also jumped each amp to 12 to 14 volts and each fires right up when voltage is applied directly.
Any suggestions would be welcome... thanks in advance.
Where are you getting the remote turn on going to the DSP off of the bike?

If you have remove the oem boom amps you should have the headunit flashed for no boom amps.
The canbus system is looking for the amps and since they have been removed it will keep throwing the BCM codes.
 
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Old May 3, 2026 | 08:38 PM
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The blue and white remote is coming from the T-Harness which originates from the head unit / radio. After the Boom Amps were removed several years ago the bike was re-flashed to 6 speakers + two amp configuration using a Techno tool.
 
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Old May 4, 2026 | 06:59 AM
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Originally Posted by Sarge2070
The blue and white remote is coming from the T-Harness which originates from the head unit / radio. After the Boom Amps were removed several years ago the bike was re-flashed to 6 speakers + two amp configuration using a Techno tool.
Verify fuses in fuse block are not blown. If all fuses are good and still no voltage at remote wire from harness you may need to disect harness to locate the issue. The easiest way to add a remote from bike harness is to use the purple wire with tracer located inside the fairing on the brake side by the voltage guage (2 wire plug)
To eliminate the AMP COMMUNICATION codes is to reflash bike to the soundz flash so the BCM isn't looking for the amps.
 
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Old May 4, 2026 | 07:17 AM
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Thanks for these suggestions... I will give these a try. So weird.... everything seemed fine, and then nothing.
 
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