Ipod not recognized
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Cruiser
Joined: Jun 2009
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From: San Antonio, TX
Ipod not recognized
I tested a newly acquired Ipod module and everything seems to be fine, except when I go to play the Ipod, I get the error message that the Ipod is not recognized. The radio will play the Ipod audio for a second or two and then revert back to FM. What could be the problem? I updated the Ipod software in the radio. Could it be a problem in the cable? Does anyone know if the saddlebag mounting kit 76000143 come with a completely new cable?
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From: East of the Sun, West of the Moon
have you tried resetting the iPod itself? I believe you press the menu button and the center button at the same time until the apple logo appears. This won't erase any of your tunes..
to answer your other question about the saddlebag kit.. it's HD.. everything has to be purchased seperately.. :-)
The Saddlebag iPod holder kit comes with the cable needed. Part # 76000143
to answer your other question about the saddlebag kit.. it's HD.. everything has to be purchased seperately.. :-)
The Saddlebag iPod holder kit comes with the cable needed. Part # 76000143
Last edited by UltraNutZ; Jun 6, 2013 at 08:47 AM.
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Joined: Nov 2007
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From: East of the Sun, West of the Moon
some require the software update. most of the newer ones already have the current software on it.
http://www.harley-davidson.com/en_US...io-system.html
http://www.harley-davidson.com/en_US...io-system.html
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Thread Starter
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Cruiser
Joined: Jun 2009
Posts: 243
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From: San Antonio, TX
have you tried resetting the iPod itself? I believe you press the menu button and the center button at the same time until the apple logo appears. This won't erase any of your tunes..
to answer your other question about the saddlebag kit.. it's HD.. everything has to be purchased seperately.. :-)
The Saddlebag iPod holder kit comes with the cable needed. Part # 76000143
to answer your other question about the saddlebag kit.. it's HD.. everything has to be purchased seperately.. :-)
The Saddlebag iPod holder kit comes with the cable needed. Part # 76000143
UN, by "the cable needed" is it an entirely new cable or an extension for the existing one? I should have the kit on Monday, but since it takes over a weeks to get parts, I'd like to know as much as I can. I wasn't sure what the setup was and if it just adds to the existing cable, I may be stuck buying a new one, if that is the problem. I know someone has the troubleshooting steps in their '11 or later SE Service Supplement. That's the only place I could see them being.
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Road Captain
Joined: Mar 2013
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From: Colorado
I'm just going to throw this out there, because you haven't mentioned what model of iPods you have tried. There are several posts out there where people have reported similar problems. Apparently, the HD iPod interface was designed with the nano in mind, and some have experienced compatibility problems with other iPod versions. I don't know why that should make a difference, but there were enough posts on the subject that it seemed legit. Other than that, double check all of your connections, especially between the HU and the interface itself and make sure they are secured with no bent pins. Hope you figure it out.
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Cruiser
Joined: Jun 2009
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From: San Antonio, TX
I'm just going to throw this out there, because you haven't mentioned what model of iPods you have tried. There are several posts out there where people have reported similar problems. Apparently, the HD iPod interface was designed with the nano in mind, and some have experienced compatibility problems with other iPod versions. I don't know why that should make a difference, but there were enough posts on the subject that it seemed legit. Other than that, double check all of your connections, especially between the HU and the interface itself and make sure they are secured with no bent pins. Hope you figure it out.