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Old Jun 14, 2013 | 09:18 AM
  #11  
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Ultra, I'll post some pics for sure. Just need to run a few errands first.
 
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Old Jun 14, 2013 | 11:11 AM
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Like I said the tweeter cone is pretty much straight and it isn't loose. I'd say it is off at most a 1/4 inch.

[IMG][/IMG]

[IMG][/IMG]

[IMG][/IMG]

I think there must be a short in the magnet wiring that makes it hot. I would bet after awhile it would've melted the tweeter core.
 
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Old Jun 14, 2013 | 12:10 PM
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Two thumbs up for sonic electronix! They are sending me the return info and stated that I have a one year warranty. Great customer service!!!!!!!
 
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Old Jun 14, 2013 | 01:29 PM
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good to hear they're stepping up to the plate with this...
 
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Old Jun 15, 2013 | 09:58 AM
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I put this in another post, but here's a pic...

Note that it's not just the tweeder, the entire basket is "canted."


 
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Old Jun 16, 2013 | 08:28 AM
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That looks like mine except that you have a better camera and maybe the basket is slightly more tilted. Is your tweeter pod loose or solid? Where did you buy yours and are they warrantied?
 
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Old Jun 16, 2013 | 08:33 AM
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Originally Posted by UltraNutZ
good to hear they're stepping up to the plate with this...
On a further e-mail I was informed that I need the original packaging or beauty box as they call it and it must be in another corrugated box or they will not accept the return. Sounds like I pay shipping both ways which kinda makes the warranty not ............ if you know what I'm saying.
 
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Old Jun 16, 2013 | 08:47 AM
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Originally Posted by springer 03
On a further e-mail I was informed that I need the original packaging or beauty box as they call it and it must be in another corrugated box or they will not accept the return. Sounds like I pay shipping both ways which kinda makes the warranty not ............ if you know what I'm saying.
Same issue here. I called and spoke with Justin the customer service manager or something to that effect...he straight out told me to send JUST the speakers, in a box, and in another box, speakers packaged appropriately (ie bubble wrapped, safe from further damage during transit). He stated that since the product is in stock and hasn't been discontinued and won't need to be replaced with a different item, they don't want or need all the doodads that came with the speakers. Good for us because we don't need to cut out the crossovers etc. Mine went in the mail on sat morn. Should be there thurs/fri the latest. I'll keep y'all posted on the outcome.
 
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Old Jun 16, 2013 | 09:24 AM
  #19  
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Originally Posted by MontyCop05
Same issue here. I called and spoke with Justin the customer service manager or something to that effect...he straight out told me to send JUST the speakers, in a box, and in another box, speakers packaged appropriately (ie bubble wrapped, safe from further damage during transit). He stated that since the product is in stock and hasn't been discontinued and won't need to be replaced with a different item, they don't want or need all the doodads that came with the speakers. Good for us because we don't need to cut out the crossovers etc. Mine went in the mail on sat morn. Should be there thurs/fri the latest. I'll keep y'all posted on the outcome.

Good to know. I think I'll make another call. Keep us informed. thanx.
 
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Old Jun 16, 2013 | 09:27 AM
  #20  
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Originally Posted by springer 03
That looks like mine except that you have a better camera and maybe the basket is slightly more tilted. Is your tweeter pod loose or solid? Where did you buy yours and are they warrantied?
Springer...
"Hassel-Free" through Amazon. According to their responce, they've got about a month warranty! BS!
Posts are drooped but firm. The entire "basket" has shifted, pics on another thread.
This was a result of 10 hours continuous use... maybe I exceed their "duty cycle." ????
 
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