audio cutting out........

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Mar 21, 2014 | 05:45 PM

toad6301

Thread Starter

Road Captain

Joined: Mar 2009

Posts: 745

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From: Colorado City, Tx.

audio cutting out........

I have a 2009 Ultra and have a new problem out of the blue. I can listen through the headset no problem at all. When I switch the 3 way speaker switch to middle or external speaker it may work and it may not. If it does it may play through the speakers fine for a minute or twenty minutes and then it shuts off. It plays in the up or headset position all the time with no problem there. I thought it was the 3 position switch and replaced it as it comes as a switch set and harness. No avail as I still have the same issue. It seems to be a loose wire somewhere and was wondering if anyone else has had this problem previously............I have a 8 speaker set-up and love to CRANK it and cruise, please help.

Mar 21, 2014 | 05:49 PM

Gliden

Club Member

Joined: Jun 2009

Posts: 5,323

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From: NJ

Common actually in 09. I'm surprised you made it to 2014....
Call iron cross here in Oakland NJ. Ask for Tony.

Mar 21, 2014 | 05:53 PM

toad6301

Thread Starter

Road Captain

Joined: Mar 2009

Posts: 745

Likes: 5

From: Colorado City, Tx.

so is it a HK switching or wire problem?

Mar 21, 2014 | 05:55 PM

Pioneer74

Outstanding HDF Member

Joined: Mar 2012

Posts: 2,843

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From: Michigan

Quote:

Originally Posted by toad6301

so is it a HK switching or wire problem?

Broken circuit boards in the head unit. The radio will need to be repaired. You also may have some riser bolts that need to be replaced.

Mar 21, 2014 | 08:52 PM

kdfcogwheel

Tourer

Joined: Jan 2010

Posts: 253

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From: S E Michigan

Quote:

Originally Posted by Pioneer74

Broken circuit boards in the head unit. The radio will need to be repaired. You also may have some riser bolts that need to be replaced.

Just got mine back from Iron Cross. Great service!! Super people to work with, very professional.

Mar 23, 2014 | 05:48 PM

Gliden

Club Member

Joined: Jun 2009

Posts: 5,323

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From: NJ

It's got to due with inferior solder points on the board done on the line at HK.
Pretty common. Mine drove me crazy going in and out until iron cross fixed it like 3-4 years ago. Still all good.

Mar 24, 2014 | 06:20 AM

Iron Cross Audio

Former Sponsor

Joined: Apr 2009

Posts: 618

Likes: 9

Quote:

Originally Posted by Gliden

It's got to due with inferior solder points on the board done on the line at HK.
Pretty common. Mine drove me crazy going in and out until iron cross fixed it like 3-4 years ago. Still all good.

Not a solder joint issue.
In fact, the solder connections on that radio are great.
HK US factories still used lead based solder...connections are superior to anything we've seen come out of Europe or Japan in recent years...and don't get us started on China...