How did you notice that?
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2nd Gear
Joined: May 2007
Posts: 6
Likes: 0
How did you notice that?
This is the reply I got from the service manager at the dealer here after they did my 1k service and brought out the bike to me with a dent in the tank. That dent was not there when i brought it in. After a few choice words tehy agreed to fix it ifI brought it in to them on the folowing tuesday ( denim street bob) i said i want a new tank they said oh we can fix it np.
So today I go to pick up the bike from them at 830 to make it to a poker run bye 1100. Well 1030 rolls around and the service writer comes up and tells me well we have a leak we are going to fix before we give it back to ya. Cool np I understand I am going to miss the run but atleast I get my bike back and ill do some stuffI been meaning to anyway. Well 11;30 rolls around well we gonna give ya the bike but you gonna have to bring it back the tank is not acceptable they spilled fuel all over it before the stuff even cured and even scratched the hell out of the other side of the tank so now its really fubared. can ya bring it back and leave it for oh 2 weeks so we can make it right. Hey atleast they are trying but dam two weeks in the beginning of summer is jsut wrong.
Any way so i proceded to install teh Daisy cutters i bought for it and the arlen a/c and dam even with the fooked tank the bike looks great freaking loud but it looks good. I did put int eh 4 inch baffles but might have to look at doing some thing differentfor pipes but for the moment i will keep them hope they grow on me and dont get me into too much trouble. Had already installed teh zippers thundermax unit and it made a huge difference on the bike with stock ac and pipes.
Will post pics soon as i dont have a camera atm.
So today I go to pick up the bike from them at 830 to make it to a poker run bye 1100. Well 1030 rolls around and the service writer comes up and tells me well we have a leak we are going to fix before we give it back to ya. Cool np I understand I am going to miss the run but atleast I get my bike back and ill do some stuffI been meaning to anyway. Well 11;30 rolls around well we gonna give ya the bike but you gonna have to bring it back the tank is not acceptable they spilled fuel all over it before the stuff even cured and even scratched the hell out of the other side of the tank so now its really fubared. can ya bring it back and leave it for oh 2 weeks so we can make it right. Hey atleast they are trying but dam two weeks in the beginning of summer is jsut wrong.
Any way so i proceded to install teh Daisy cutters i bought for it and the arlen a/c and dam even with the fooked tank the bike looks great freaking loud but it looks good. I did put int eh 4 inch baffles but might have to look at doing some thing differentfor pipes but for the moment i will keep them hope they grow on me and dont get me into too much trouble. Had already installed teh zippers thundermax unit and it made a huge difference on the bike with stock ac and pipes.
Will post pics soon as i dont have a camera atm.
Road Master
Joined: Apr 2007
Posts: 1,047
Likes: 1
From: fresno california
RE: How did you notice that?
had a so so experience with the dealer myself today, they sure have the sales part down to a fine science,
but when it comes to service some seem to be lacking
good luck with yours, did you ask about a loaner?
but when it comes to service some seem to be lacking
good luck with yours, did you ask about a loaner?
Cruiser
Joined: May 2007
Posts: 176
Likes: 1
From:
RE: How did you notice that?
Make those jiffy lube rejects give you a new one man.
Seems like all the good techs are indies now and they are all booked up. I just do it all myself. If I screw it up, at least I learned something.
Seems like all the good techs are indies now and they are all booked up. I just do it all myself. If I screw it up, at least I learned something.
Outstanding HDF Member
Joined: Mar 2007
Posts: 2,167
Likes: 0
RE: How did you notice that?
ORIGINAL: boogiewithtuck
Your getting poked hard - better hold on - They owe you a new tank.
Your getting poked hard - better hold on - They owe you a new tank.
Tourer
Joined: Jul 2006
Posts: 440
Likes: 1
From: East Coast Aera
RE: How did you notice that?
DEMAND 2 TALK 2 THE OWNER OF THE DEALERSHIP ! ! if they (service writer, tech, and the dumb fu*ks that messed up your ride) see you as a weak customer they will eat you alive. Go in there and demand they overnight you a new tank and GIVE you a service manual. The next day when your new tank comes in, take it home and install it YOURSELF then you will know it will be 100%
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Elite HDF Member
Joined: Aug 2006
Posts: 3,863
Likes: 21
From: Kennewick, WA
RE: How did you notice that?
My question is did they fix it properly or get their best sculpter to fill it full of mud? i'm with everyone else, you had a perfectly good tank when it when in so they owe it to you to replace it with a new one. Word of mouth is mighty powerfull, if you aren't satisfied let EVERYONE know.
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Tourer
Joined: May 2007
Posts: 435
Likes: 0
From:
RE: How did you notice that?
I agree, Demand a new tank along with something to compensate you for your lost time and hasslesthen if they say no then take out your cell phone and call Harley Davidsoncustomer service at 1-414-343-4056.