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Old Jul 12, 2010 | 01:40 PM
  #11  
Slipstrm's Avatar
Slipstrm
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From: Texas
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Just buy a strap wrench, works for me.
 
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Old Jul 12, 2010 | 03:55 PM
  #12  
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dyna rider
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From: Knoxville, Tn
Default Strap Wrench

Originally Posted by Slipstrm
Just buy a strap wrench, works for me.
And it won't scratch your chrome or paint.
 
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Old Jul 12, 2010 | 04:01 PM
  #13  
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SC-Longhair
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From: Passaic County, NJ
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Wait a minute....the PARTS GUY, who has access to every part number HD ever issued through their computer network wasn't able to locate a part number for a simple shock wrench? Did he not have a current parts and accessories catalog available. They usually have them sitting on the counter.

What an idiot..and I also think there may be a splash of "lazy" mixed in there too.

I'd find another dealer to order parts from.
 
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Old Jul 12, 2010 | 06:12 PM
  #14  
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'09fxdb
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Originally Posted by SC-Longhair

What an idiot..and I also think there may be a splash of "lazy" mixed in there too.


I'd find another dealer to order parts from.
Actually I think he was dunked in lazy...

As for another dealer, it would have to be mail order and the cost of shipping sucks. I live on an island and they are the only dealer for 1000 mi. ..

Hopefully the new owner will listen to the customers complaints and fire their asses...
 
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