M-1201 1 of 3
SERVICE BULLETIN
M-1201 Safety Recall Code 0127 January 12, 2007
2006-2007 DYNA WIDE GLIDE HANDLEBAR RECALL
Purpose
Harley-Davidson has determined that a condition affecting
motor vehicle safety exists on certain 2006 FXDWGI and
2007 FXDWG motorcycles. These vehicles have internally
wired handlebars which have a potential to crack at the hole
where the wires exit the handlebars between the handlebar
clamps. Should these cracks progress to the point of breaking
the handlebar into two pieces, a loss of control could
result, which could cause an accident leading to injury or
death to the rider.
In the interest of motor vehicle safety and customer satisfaction,
Harley-Davidson has elected to initiate a voluntary recall
(Campaign 0127) to replace the handlebar. You may sell but
not deliver
any affected motorcycles to your customers until
the remedy is completed.
Motorcycles Affected
This recall applies to 2006 FXDWGI and 2007 FXDWG
motorcycles built from June 17, 2005 to December 4, 2006. A
VIN list specific to vehicles shipped to your dealership is
available via h-dnet.com and is no longer attached to mailed
bulletins. This list may be found by following this path:
h-dnet.com/Service/Safety Campaign and Product Campaign/
Safety Campaign and Open VIN lists. Select 0127
campaign to view VIN list.
NOTE
If the vehicle does not appear on your dealer VIN list, refer to
Safety and Product Campaign History by VIN link to verify if
vehicle is affected.
Customer Notification
In accordance with Federal regulations administrated by
NHTSA, Harley-Davidson Motor Company, Inc. will provide
notice to all owners of record of affected products with direction
to bring the vehicle in for the recall service.
To protect the safety of our riders, it is our mutual responsibility
to ensure the recall service is performed on all affected
motorcycles. Therefore, we strongly urge you to perform the
recall service even if the motorcycle was not purchased from
your dealership.
You are also required to perform the recall service on all
affected vehicles in your dealership inventory prior to delivering,
renting or leasing those vehicles.
If you are not sure that a safety recall has been completed on
a particular motorcycle, check the recall records available on
TALON and h-dnet.com.
IMPORTANT NOTE
Because only registered owners will receive notification
from us, we request that you contact any owners of vehicles
that your records show as unregistered. Advise
them of the safety recall and make arrangements for
them to come in for recall service. We also require that
you provide us with their names, addresses and V.I.N.s
as soon as possible to enable us to mail them an owner’s
letter, as required by the National Traffic and Motor Vehicle
Safety Act (as amended).
Kit Ordering Information
Initial wave shipments of replacement parts (Part No. 94506)
will be made the week of January 22, 2007.
If additional kits are needed, fill in the attached order form
and fax it to the Warranty department at 414-343-8346. You
must include your dealer number.
NOTE
No kit orders will be accepted prior to the termination of the
wave shipment date. Orders received prior to the termination
of the wave shipments
will be discarded
. Termination notice
will be sent.
IMPORTANT NOTE
In the interest of preserving customer safety and satisfaction, always check for outstanding recalls whenever any motorcycle is brought into your
dealership for either maintenance or service.
©2007 H-D.
ROUTING SERVICE
MANAGER
SALES
MANAGER
PARTS
MANAGER
LEAD
TECHNICIAN
TECHNICIAN
NO.1
TECHNICIAN
NO. 2
TECHNICIAN
NO. 3
WARRANTY
PROCESS
MANAGER
RETURN
THIS TO
INITIAL HERE
®
M-1201 2 of 3
Required Dealer Action
NOTE
For both 2006 and 2007 models,
refer to the 2007 Dyna
Models Service Manual (Part No. 99481-07)
, which contains
instructions on replacing the handlebars.
1. Replace handlebars according to instructions in the 2007
Dyna Models Service Manual.
Credit Procedures for all Talon /
h-dnet.com / Lightspeed Warranty
Claim Systems Users
For each vehicle serviced, file an electronic recall claim as
follows:
Table 1. Safety Recall Code 0127
Kit 94506 Contents
Item Part No. Quantity
Handlebar
(with handgrip) 59781-06A 1
Entry Field Enter
Claim Type
SRC
Event Problem Part
59782-06, 59782-06A
or 59782-07
Quantity
Leave blank
Primary Labor Code*
2216
Time
(includes allowance for Loctite)
1.1
Customer Concern Code*
0127
Condition Code for Problem Part
Number 59782-06*
9981
Condition Code for Problem Part
Number 59782-06A*
9982
Condition Code for Problem Part
Number 59782-07*
9983
Replacement Part #
94506
Quantity
1
* These new codes may need to be downloaded into your
system.
IMPORTANT NOTE:
In order to submit an accurate recall
claim, you must use the appropriate condition code for the
Problem Part as specified.
M-1201 3 of 3
Upon receipt of the properly completed recall claim, dealers
in the contiguous United States will receive a bar-coded label
identifying the claim number, VIN, recall campaign and part
number that must be returned by the due date on the label.
No credit will be issued unless the part is received by the date
on the label. Only the recall record will be updated.
Upon the timely receipt of the recall campaign parts, you will
be credited 1.1 hours of labor for performing the recall
procedure, postage, plus appropriate market administrative
time. The recall record will be updated.
NOTE
Each vehicle recall completion must be filed on an individual
claim. Please do not submit additional warranty events on
these claims.
Credit Procedures for all other
Warranty Claim System Users
For each vehicle serviced, file a claim supplying all necessary
information as follows:
●
Dealer Number
●
Repair Order Number
●
Claim Date
●
Product Campaign (0127)
●
Fix I.D. (C)
●
Full seventeen-character V.I.N.
Upon receipt and processing of the properly completed recall
claim information, you will receive appropriate credit for your
market, including; 1.1 hours labor, plus appropriate market
administrative time.
Credit Procedures for all
Warranty Claim System Users-Parts
in Stock
For any handlebars you might have in stock, Part numbers
59782-06, 59782-06A and/or 59782-07, file a defective stock
claim (DFS) as follows:
Upon receipt of the properly completed defective stock claim,
dealers in the contiguous United States will be sent a regular
parts return label. All defective stock handlebars must be
received by the due date on the claim. Upon timely receipt of
the handlebars from stock as required, you will receive the
appropriate credit for the handlebars and the return postage.
Credit Procedures for all Warranty
Claim System Users-Vehicles with
P&A Custom Handlebar Grips
Installed
If the Parts and Accessory grip is damaged during removal
and reinstallation, please file a separate DFS claim (part
only) for the left grip if available separately, or the pair if not
available separately, referencing Recall 0127 in the claim
comments. Use Customer Concern Code 9205 and Condition
Code 9110.
Entry Field Enter
Claim Type
DFS
Event Problem Part *
Quantity *
Customer Concern Code*
9205
Condition Code
9110
Comment: Per Service
Bulletin
* NOTE: part numbers and/or quantities may vary, depending
on what you have in stock.
PLEASE USE PART NUMBERS
DO NOT USE FOR
CORRESPONDENCE
QUANTITY PART NUMBER
94506 Code 0127: 2006-2007 Dyna Wide Glide Handlebar Recall Kit
NOTE:
All orders are subject to approval. You may not receive the total quantity
of kits ordered due to parts availability. If this happens, please submit another
order for the balance, following all order procedures indicated in the Service Bulletin.
Fax orders to the warranty department: 414-343-8346.
PLEASE USE PART NUMBERS
DO NOT USE FOR
CORRESPONDENCE
ALL ORDERS SUBJECT TO ACCEPTANCE AT MILWAUKEE, WI 53201
All goods covered by this order, including goods back-ordered, will be billed at prices current at the time of shipment. Goods are purchased for
resale and delivery is made to purchaser F.O.B. factory, Milwaukee, Wisconsin or other point of origin. If accepted, this order as accepted shall
be subject to availability of goods to seller for delivery to purchaser. Any delay in shipment shall not relieve purchaser of responsibility for his
accepted order and seller shall not be liable for any loss or damage due to delay in shipment or failure to deliver. Any request for cancellation
of this order or any part thereof must be received by seller prior to the date of shipment, and in case of reconsignment or return of goods to
seller, purchaser shall pay the entire cost connected therewith, plus zero, ten or twenty-five percent of selling price, as determined by Company
policy from time to time, as liquidated damages for loss of sale. Purchaser will be responsible for collection and payment of all Federal,
State and local taxes that apply on the retail sales.
HARLEY-DAVIDSON MOTOR COMPANY
P.O. BOX 594, MILWAUKEE, WI U.S.A 53201
PARTS & ACCESSORY ORDER
TYPE
CODE
ORDER TYPE
VEHICLE
IDENTIFICATION
NUMBER
R REGULAR
P POLICE
D DOWN VEHICLE
W WARRANTY
RC RECALL
DEALER
ORDER
ORDER
DATE
DEALER
NO.
ORDER
TYPE
RC
WARRANTY CLAIM NO.
FOR OFFICE USE ONLY
ACCT.
1744127
FRT.
ACCT
1744127
F-1040
PRINTED
IN U.S.A.
NAME _____________________________________________
ADDRESS __________________________________________
CITY/STATE/ZIP _____________________________________
NAME _____________________________________________
ADDRESS __________________________________________
CITY/STATE/ZIP _____________________________________
SOLD TO
SHIP TO
SAME
M-1201 SAFETY RECALL CODE 0127
®
RECALL CODE 0127