question on TMax install

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Oct 22, 2012 | 12:54 AM

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5th Gear

Joined: Oct 2012

Posts: 9

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From: PNW

question on TMax install

Got to point where you install the pig tail to connect it to pc and instructions say that you plug the wires into the 16,20 pins in the 36pin connector and says both will be empty. Mine has a purple w/orange stripe in the 20 pin?

Any ideas on whats going on? Ive not changed and bought bike new.

Oct 22, 2012 | 12:54 PM

SURFOR Chop

Elite HDF Member

Joined: Apr 2007

Posts: 4,919

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From: Seattle, WA

Did you get this figured out? ... never had any issues installing my TMax ...

Their manual is pretty good ... you might take a look at the website and see if there are any FAQs or anything that will help address the question ... or call their customer support ... they are really helpful--I've dealt with Randy and James with good results ....

Good luck,

R/
'Chop

Oct 22, 2012 | 01:55 PM

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5th Gear

Joined: Oct 2012

Posts: 9

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From: PNW

I sent them a email for help last night, called today and was told they dont have anyone to talk to right now and they would just reply to email. I watched the video's on their site about the pigtail, it says there might be a black wire in the 20 pin spot...but mines purple w orange stripe. Guess Ill have to wait to hear from them on the wire. But other than that its gone in without a hitch, but hell its a rainy day up here in the NW. So at least I have something to do inside.

Oct 22, 2012 | 02:58 PM

spence

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Joined: Sep 2006

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I just did the TMAX and ran into the same problom, That is for active exhaust. remove it, shrink wrap it and call it a day.

Spence

Oct 26, 2012 | 11:29 AM

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5th Gear

Joined: Oct 2012

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From: PNW

Alright guys got another issue with the install...My damn bike wont start? Ive gone thru the instructions and havent missed a step, but all my bike does is try to start but never get it to fire up? I have called the TMAX support line but they dont seem to be answering the phones lately. Any idea on what I may have missed?

Oct 26, 2012 | 11:53 AM

nevil

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Joined: Jul 2008

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From: southeast PA

I would go back to square one and check every step of the instructions, make sure all connections are tight and you re-initialized the system. Did you reinstall the ECM fuse that needed to be pulled before you started? I would also test all the fuses for continuity.
Zippers is sometimes hard to get on the phone but keeping calling every few minutes if you have the time, you might get lucky and have someone answer.
Keep us posted.

Oct 26, 2012 | 11:58 AM

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5th Gear

Joined: Oct 2012

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From: PNW

Yeah Im at a loss...Ive gone over install 3x to make sure I didnt miss something(obviously I still am lol) But Ill give it a 4th over and see what I may have missed. Left a msg with zippers and a email, Ill call on breaks and see if I can reach them throughout the day.