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I just picked up a 1995 FLSTN Heritage Nostalgia with 20k miles. He was asking $9,000 and he was sure it was in "excellent condition" Which carried a retail value of almost $12k. I brought the NADA and showed him the difference between excellent and very good, and how it "severely" (lol) takes away from the price. Got it for $7,300, and it was in very good condition.
When I was scouring the "List of Craig", I always looked up what low and High trade were and then what retail was on a bike. My starting offer would be somewhere between low/high. IF bike is clean/decent shape and well equipped, I might start at high trade but would try to keep it around high trade and definitely not above retail.
People have to realize there aren't a lot of buyers compared to the number of sellers trying to move a bike. IF you have cash in hand, you got all the power! Fan their face with the money and ask, "You wanna sell it now or hold onto it for another six months to a year waiting for someone to pay what you're asking?!"
Owners always want as much as they can get, worth it or not. I've seen this on pawn shows on TV. Personally, I can't see a bike that old, being what she's asking.
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