received wrong bars, how would you handle this?
Ultimate HDF Member
Joined: Sep 2006
Posts: 7,101
Likes: 1,013
If he dropped shipped some stock bars the first time, what makes you think
he is going to make you some this time?
He wants to make you pay to return them, and they must be returned
with a delivery confirmation receipt to prove to PP that they were returned.
Paypal dispute is in order.
he is going to make you some this time?
He wants to make you pay to return them, and they must be returned
with a delivery confirmation receipt to prove to PP that they were returned.
Paypal dispute is in order.
Thread Starter
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Intermediate
Joined: May 2014
Posts: 46
Likes: 0
From: Kansas
Just a update. Called paypal, they started a claim. The guy almost instantly sent me a message trying to make it right. I refused and paypal sided with me and told me I would get a refund after mailing them back. They went in the mail this morning. Sucks I had to pay return shipping though
Ultimate HDF Member
Joined: Dec 2013
Posts: 6,044
Likes: 336
Just a update. Called paypal, they started a claim. The guy almost instantly sent me a message trying to make it right. I refused and paypal sided with me and told me I would get a refund after mailing them back. They went in the mail this morning. Sucks I had to pay return shipping though
If the guy was trying to make it right - then why wouldn't you have him send you the correct bars and a return shipping label at his expense?
Thread Starter
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Intermediate
Joined: May 2014
Posts: 46
Likes: 0
From: Kansas
I don't trust it would be right in the end. If I cannot get a return label within 6 days how long would I be waiting on the correct bars? I just want to move on. The only time I got communication was after paypal got involved. Then it was via email and not through payapl.
If it took filing a PP dispute for him to suddenly give a damn and want to "try and make it right" then I agree with the OP, stick with the claim, send the bars back. It should of been "right" from the get go in my opinion.
Road Master
Joined: Oct 2012
Posts: 1,240
Likes: 82
From: Columbus, GA
If he was too swamped then he is taking on too much work and should say as much when ordered.
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Then the lack of response, and he had more than enough time even with the business disruption that Thanksgiving brings.