Dealer
Road Captain
Joined: Dec 2011
Posts: 703
Likes: 0
From: poof
play dumb.
when you make your appointment ask the svc mgr if he can use mobile 1. When (if) he says he can't, ask if you can bring it in and have them use it.
Ask what price you would pay for the factory oil and if he can deduct that.
Of course you are going to pay a little more, because their cost for moco oil is less than you will pay for mobile 1. expect the non recommended oil lecture, BUT as long as it meets the req'd spec you should be o.k. if future warranty issues come up.
BUT, make sure up front.
when you make your appointment ask the svc mgr if he can use mobile 1. When (if) he says he can't, ask if you can bring it in and have them use it.
Ask what price you would pay for the factory oil and if he can deduct that.
Of course you are going to pay a little more, because their cost for moco oil is less than you will pay for mobile 1. expect the non recommended oil lecture, BUT as long as it meets the req'd spec you should be o.k. if future warranty issues come up.
BUT, make sure up front.
Seasoned HDF Member
Joined: Aug 2013
Posts: 35,826
Likes: 38,717
From: Post Falls, ID
Sure, I agree. But I'm skeptical and suspicious of everything. If there is a opportunity for cheating, someone will do it.
Club Member
Joined: Jul 2014
Posts: 11,471
Likes: 3,572
From: Idaho
How do you verify that your auto tech center isn't doing exactly the same thing?
How do you verify that the can of Del Monte green beans doesn't contain non-name-brand cheap beans?
Trust me, I'm not suggesting that you go through life with your eyes closed, because, yes, there are crooks out there, but assuming up front that everyone you meet is trying to screw you is no way to live.
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Tourer
Joined: Aug 2014
Posts: 284
Likes: 5
From: Pa
I have been a licensed FAA A&P since 84,W/IA privileges since 93. Been maintaining turbine powered helicopters since then & maintained GIV-SP for 7 yrs till new CEO no longer wanted flt.dept. :-( I am more than capable to maintain the bike. I am only taking it in for 1st 1k because that was part of the deal when I purchased it. They told me that if I went to synthetic(which they recommended) I would have to pay the difference which I would expect. I am picking up the service manual on Good Friday when I take my wife out to meet the people she's dealt with since I bought it. She is extremely happy W/service when she has purchased items over the phone for me. I am just bored by not be able to ride due to snow/salt & stupid single digit temps!!!. So I come here for a little mental release! :-)
Grand HDF Member
Joined: Nov 2012
Posts: 3,751
Likes: 459
From: Here and now
27 years investigating auto repair, auto body, and smog check fraud in California has left me cynical as well. I have seen shops and mechanics do just about everything imaginable. To disabled people, women, the elderly, you name it. At some point I always took a step back and had to remind myself that not everyone in the business is a crook.
Road Captain
Joined: Mar 2007
Posts: 651
Likes: 12
From: Broomfield, Colorado
Why not save on worry and concerns and do the service yourself? You don't have to use the dealer, document your work and save the receipts, the 1k service checklist are available: http://www.gatewayhd.com/default.asp...ice-checklists
Personally, I wouldn't let a dealer within 10 feet of my motorcycles, I know how the work is done because I do it myself. I never bought into the service intervals anyway, I make it a habit of going through my bike frequently checking, inspecting, and lubricating, my '13 Wide Glide had 4 complete fluid changes by 1k and the guy doing all the work has a vested interest in it being proper and correct... he's riding it
Personally, I wouldn't let a dealer within 10 feet of my motorcycles, I know how the work is done because I do it myself. I never bought into the service intervals anyway, I make it a habit of going through my bike frequently checking, inspecting, and lubricating, my '13 Wide Glide had 4 complete fluid changes by 1k and the guy doing all the work has a vested interest in it being proper and correct... he's riding it
Seasoned HDF Member
Joined: Mar 2010
Posts: 19,983
Likes: 6,120
From: Florida
Reminds me of the time I used to take my own fresh garlic to a pizza joint that made great pies, but didn't have fresh garlic. They didn't mind.
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Extreme HDF Member
Joined: Feb 2015
Posts: 10,907
Likes: 8,758
From: Galt's Gulch - MI
I purchased 2 new cars last year and followed the same pattern, both cars came off the lot with 2 and 3 miles each, RPM drills then engine oil/filter as soon as they're home, a couple more quick changes then on a regular pattern with synthetics at 1k.
Overkill? Absolutely, but that's all part of the fun of buying new toys...
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