View Poll Results: A poll
Voters: 25. You may not vote on this poll
Input needed on a service issue?
Ultimate HDF Member
Joined: Jul 2006
Posts: 9,335
Likes: 13
From: MA
RE: Input needed on a service issue?
I've had similar happen to me and count yourself lucky if it wasn't scratched too. I'd be pizzed that my bike was returned like this and would have said something right then to theservice mgr. But I wouldn't write a letter over this. Just because they wererunning behind is no exuse to give a bike back to the customer like this.Also, when you get service done tell them not to wash your bike!I've seen some scary chit while watching the guys at the dealer washbikes and it's not how I'd want my bike washed. Like using the same rags over and over and god knows how many swirls and scratch marks they'd leave.
I try to do as much as Ican myself, but sometimes I have no choice but to go to the dealer.
I try to do as much as Ican myself, but sometimes I have no choice but to go to the dealer.
Banned
Joined: Apr 2007
Posts: 3,349
Likes: 2
From: Appling GA
RE: Input needed on a service issue?
Good advice.
ORIGINAL: Ol Biker
Just look at the condition of your scoot as an "indicator." Pride in workmanship and customer satisfaction are NOT indicated in the condition of your returned scoot. If you're not gonna do it yourself - seek another service shop.
Just look at the condition of your scoot as an "indicator." Pride in workmanship and customer satisfaction are NOT indicated in the condition of your returned scoot. If you're not gonna do it yourself - seek another service shop.
Tourer
Joined: Jan 2007
Posts: 265
Likes: 0
From:
RE: Input needed on a service issue?
Dirty Bike after Maintanance not good. Happened to me after my 10000 mi. check up. Purchased Bike from Dealer. First Two, 1000 and 5000, done where Bike was purchased. Bike was Cleaned after. But after 10000, bike was Filthy, Hand prints all over. I told service manager, he said he would take of it. I guess you have to trust it won't happen. If it did either go elsewhere, Or do it yourself....Ride Safe and Often.....BearC.Paw.....
Cruiser
Joined: Jan 2007
Posts: 131
Likes: 0
From: Bon Aqua Tn
RE: Input needed on a service issue?
TnT Harley, Quincy Ill. $160.00 for the 1000Miler. (brought my own fluids) Told me it would be about 3hrs. Right on time, Washed up nicely too. Let me go back and watch for a bit, Asked tech a few questions, actually pretty good service. I didn't buy my bike there, wish I couldv'e. But they get my service work.
Thread
Thread Starter
Forum
Replies
Last Post
Colo.Boy1
General Harley Davidson Chat
81
Jun 9, 2012 12:05 AM
