Warranty Question
Supporter
Joined: Jan 2007
Posts: 15,788
Likes: 5,632
From: along the shore of Mishigami
Isn't there a Carfax for motorcycles, may not be called Carfax but similar in nature.
Just googled what I asked and you can poke around and find something by VIN.
Just googled what I asked and you can poke around and find something by VIN.
Last edited by seniorsuperglideE8; Feb 8, 2019 at 07:18 PM.
Stellar HDF Member
Joined: Mar 2017
Posts: 3,174
Likes: 1,466
From: Charleston, SC
The dealers don't need to know history. They just wholesale most of them anyway. On the newer model trade-ins, they can see the maintenance history in their computer systems, if not in the owners manual where the service records are kept.
Tourer
Joined: Dec 2018
Posts: 392
Likes: 112
From: Santa Barbara
I am pretty sure that any work that was performed on the bike by a Harley Dealership, anywhere, is recorded in a common database that uses the VIN number as a primary key. If that is true, then any Harley Dealership should be able to put in the VIN number and get a complete record of all work performed. Work not performed by a authorized Harley Dealership would probably not be in that database.
Road Master
Joined: Jul 2008
Posts: 811
Likes: 53
From: Emmett, Idaho
This is just one more abuse of HD owners that HD practices. There is no "HIPPA" semblance here. What there is, is a ridiculous mistreatment of people for whom two wheels could be a death trap--or, at the least conscientious owners of expensive motorcycles left on the side of the road for no other reason than information was not available.
I have no clue what happens regarding other vehicles. I am willing to bet some money that Ford vehicles, serviced at a Ford dealer, have every visit logged into a vast database.
I have no clue what happens regarding other vehicles. I am willing to bet some money that Ford vehicles, serviced at a Ford dealer, have every visit logged into a vast database.
Outstanding HDF Member
Joined: Dec 2007
Posts: 2,971
Likes: 840
From: In front of the computer for now.
This is just one more abuse of HD owners that HD practices. There is no "HIPPA" semblance here. What there is, is a ridiculous mistreatment of people for whom two wheels could be a death trap--or, at the least conscientious owners of expensive motorcycles left on the side of the road for no other reason than information was not available.
I have no clue what happens regarding other vehicles. I am willing to bet some money that Ford vehicles, serviced at a Ford dealer, have every visit logged into a vast database.
I have no clue what happens regarding other vehicles. I am willing to bet some money that Ford vehicles, serviced at a Ford dealer, have every visit logged into a vast database.
Road Master
Joined: Jul 2008
Posts: 811
Likes: 53
From: Emmett, Idaho
How tough is it to record a VIN, scan whatever work order is involved and log it into a computer database? Is this not 2019? I don't care if it is warranty work or COD. Is there something sacred about work documentation on any vehicle? Is your privacy being violated by recording your work?
I am quite startled but not surprised by monkeyboy22's response. Not doubting his work testimonial about nobody recording any work history but for warranty work. Just astounded that he seems to justify this.
I am quite startled but not surprised by monkeyboy22's response. Not doubting his work testimonial about nobody recording any work history but for warranty work. Just astounded that he seems to justify this.
Outstanding HDF Member
Joined: Dec 2007
Posts: 2,971
Likes: 840
From: In front of the computer for now.
albignore, I was just trying to clear things up from my perspective, definitely not trying to justify it. Each dealer keeps, or should keep records of their work orders whether it's warranty or COD work. And I think most of those records are only maintained for 10 years. There might be exceptions to that depending on what the state or the dealer's layers dictate..Every bike sold at a dealer, new or used, has that information "uploaded" to HD but, that's about as far as it goes concerning an accessible database.
Club Member
Joined: Aug 2008
Posts: 22,870
Likes: 17,971
From: Lafayette, Louisiana
Since these newer bikes are loaded with computer wizardry it would be cool if they made an onboard data base of the bike's history.
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Road Warrior
Joined: May 2013
Posts: 1,486
Likes: 619
From: North Dakota & Minnesota
He located two warranty service repair orders. The first was the prep and delivery of the bike in October of 1995 and the second was for replacing the main engine seal in early 96. Both came from a dealership in Tulsa, Oklahoma. The manager even game me the name of the original owner.
Last edited by ieatchickens; Feb 10, 2019 at 09:25 AM.