Boardtracker Harley Davidson website down
Seasoned HDF Member
Joined: Jun 2017
Posts: 5,315
Likes: 4,272
From: Granville New York
A guy I work with ordered push rods from boardtracker about 3 weeks ago. He emailed and they said that the order is going to be shipped in a few days. So we'll see what happens there. I just ordered a few things from surdyke yesterday. Their prices seem similar to where boardtracker was at. What can you say about shipping cost...it is what it is...we have the right to shop elsewhere. As long as I get my stuff in a reasonable amount of time I'll be a repeat customer.
Club Member
Joined: Aug 2008
Posts: 22,855
Likes: 17,906
From: Lafayette, Louisiana
Originally Posted by 47000412
Another bite the dust??? Surdyke.com?????
Surdyke is up, functional, no issues, and unrelated to Boardtracker
People need to stop with the speculation and disinformation. It only serves to hurt legitimate businesses.
Road Warrior
Joined: Jan 2007
Posts: 1,779
Likes: 223
From: Northern California
Im really going to miss Boardtracker, Ive been using them exclusively for years without any trouble. I got to know Anthony well and customer service has never been an issue. I sure hope they make it back. I need parts regularly..
Road Master
Joined: Apr 2018
Posts: 1,215
Likes: 595
From: Living in a van down by the river
I've always used Surdyke and have never had a problem, even with a couple returns I had to make recently due to my own brain farts. Lately their time to deliver has been great, at least for the stuff I've ordered. From order placement to my front door has been 6 to 7 days. They'll always be my goto online dealer.
Club Member
Joined: Dec 2014
Posts: 10,734
Likes: 3,755
From: SWFL
Crap, I ordered something from boardtracker a month ago. I guess I’ll not see it. Good thing PayPal will refund me. I’ll give it another week or so before filing a claim...
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Seasoned HDF Member
Joined: Apr 2018
Posts: 5,945
Likes: 5,140
From: Louisiana
If you're looking at buying through DiscountESP.com, it is.
DiscountESP is a website run by JHD Holdings, which also owns Boardtracker. The plans they sell are financially backed by JHD, meaning if you make a claim, it comes out of JHD's pocket. That also means that JHD has a direct financial incentive to deny a claim. Given their current financial troubles, that could very well effect how likely a consumer is to have any judgement calls fall against him.
In theory, there is also a back up insurance policy in place to protect consumers in the event JHD becomes insolvent, but it doesn't take a lot of imagination to think that actually collecting on a claim under those circumstances would be difficult.
Personally, knowing nothing more than I've learned from various news accounts of the court filings by HD against JHD Holdings, I wouldn't send a penny of my money their way.
DiscountESP is a website run by JHD Holdings, which also owns Boardtracker. The plans they sell are financially backed by JHD, meaning if you make a claim, it comes out of JHD's pocket. That also means that JHD has a direct financial incentive to deny a claim. Given their current financial troubles, that could very well effect how likely a consumer is to have any judgement calls fall against him.
In theory, there is also a back up insurance policy in place to protect consumers in the event JHD becomes insolvent, but it doesn't take a lot of imagination to think that actually collecting on a claim under those circumstances would be difficult.
Personally, knowing nothing more than I've learned from various news accounts of the court filings by HD against JHD Holdings, I wouldn't send a penny of my money their way.
I wouldn't place an ESP with them for a while if I were you.
I've ordered stuff from both Boardtracker and Surdyke.... Looks like Surdyke will be choppin high cotton now that Boardtracker is down for the count. We will see what Surdyke does with prices since one of their main competitors appears to be biting the dust.
Hey Surdyke, you are watching this thread. What say you?
