Retailer RevZilla
Thread Starter
|
Advanced
Joined: Nov 2018
Posts: 74
Likes: 4
From: Georgia
Retailer RevZilla
Has anyone experienced this...
While searching/looking for different slip ons (Cobra 4 neighbor haters for example) for my Ultra Limited, I found them for $404.96 on RevZilla. While searching on... I found them at Denniskirk for substantially less. *$291.72*
RevZilla advertises a price match guarantee. Ive bought from them/RevZilla before, so I inquired (and sent them the link/URL as per their instructions) about their guarantee. I received a response via email, explaining they would not be able to honor their advertised policy. Needless to say, I was taken back by their response... long story short, email correspondence between myself and RevZilla, began.
While searching/looking for different slip ons (Cobra 4 neighbor haters for example) for my Ultra Limited, I found them for $404.96 on RevZilla. While searching on... I found them at Denniskirk for substantially less. *$291.72*
RevZilla advertises a price match guarantee. Ive bought from them/RevZilla before, so I inquired (and sent them the link/URL as per their instructions) about their guarantee. I received a response via email, explaining they would not be able to honor their advertised policy. Needless to say, I was taken back by their response... long story short, email correspondence between myself and RevZilla, began.
Popular Reply
Aug 5, 2019, 12:18 PM
Grand HDF Member
Joined: Nov 2012
Posts: 3,515
Likes: 887
From: Upstate New York
As I mentioned in my original post, Ive never bought from DennisKirk before, but have bought RevZilla Im the last.
As some of you have stated, it too has been a little while, since Ive ordered from Rev. I was always satisfied with the purchasing process and end result. (NOT NOW!) Which is why I inquired about price matching. A repeat customer is usually a satisfied customer?
I will more-than-likely give Dennis Kirk my business! Ill reward not only them, but myself Im the process.
I was shocked, even a little pissed (to say the least), that a reputable company, who advertises price match, doesnt actually price match. At least not in my case!
If theres one thing I know, and without any hesitation... RevZilla lost me as a customer!!
As some of you have stated, it too has been a little while, since Ive ordered from Rev. I was always satisfied with the purchasing process and end result. (NOT NOW!) Which is why I inquired about price matching. A repeat customer is usually a satisfied customer?
I will more-than-likely give Dennis Kirk my business! Ill reward not only them, but myself Im the process.
I was shocked, even a little pissed (to say the least), that a reputable company, who advertises price match, doesnt actually price match. At least not in my case!
If theres one thing I know, and without any hesitation... RevZilla lost me as a customer!!
Rant over.
Banned
Joined: Dec 2014
Posts: 21,413
Likes: 18,030
Pretty sure Revzilla has recently been purchased by a holding company that also bought out Cycle Gear
That may be the change in policy
https://www.revzilla.com/common-trea...e-gear-details
That may be the change in policy
https://www.revzilla.com/common-trea...e-gear-details
Road Captain
Joined: Sep 2018
Posts: 561
Likes: 311
From: Depends on the season
I'd only buy someone who will take back a problem product - Amazon, for example.
Grand HDF Member
Joined: Aug 2008
Posts: 3,599
Likes: 9,913
From: Florida's gorgeous East coast
Apologize if this is too far off the topic of Revzilla, but it seems worth mentioning...
I've had OUTSTANDING experience's with Dennis Kirk, and JP Cycles in a couple of instances when a return was necessary.
Sayin'..
I've had OUTSTANDING experience's with Dennis Kirk, and JP Cycles in a couple of instances when a return was necessary.
Sayin'..
Seasoned HDF Member
Joined: Apr 2015
Posts: 10,058
Likes: 5,316
Trending Topics
Seasoned HDF Member
Joined: Apr 2008
Posts: 23,053
Likes: 12,327
From: Arkansas
Originally Posted by GalvTexGuy;[url=tel:18451903
18451903[/url]]I've never bought anything from Revzilla. Hope that helps.
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Verdad Gallardo
10 Motorcycles You Should Never Buy
Joe Kucinski
10 Things Harley-Davidson Needs to Fix in 2026
Verdad Gallardo
Thread Starter
|
Advanced
Joined: Nov 2018
Posts: 74
Likes: 4
From: Georgia
The last (thus far) email I received from RevZilla, I was told, if I find another authorized US dealer with a cheaper price, they would match that price.
Talk about splitting hairs!!
Seasoned HDF Member
Joined: Oct 2010
Posts: 10,186
Likes: 17,837
From: In a van down by the river
I've used Rev Zilla for stuff but have been shying away lately. Been using Parts Giant a lot more. They got me a real good deal (and an HD forum discount) on the S&S tear Drop air filter for my bike.
