Goodbye Harley
Seasoned HDF Member
Joined: Aug 2009
Posts: 9,242
Likes: 3,262
From: west Michigan
There is no mention of a sales contract in the OP, just a verbal agreement. I would have to see any deal involving a trade-in on paper before I considered it a done deal.
With that said, I'm done with a few of my local dealerships, one truck and two motorcycle, because of their service departments.
With that said, I'm done with a few of my local dealerships, one truck and two motorcycle, because of their service departments.
Thread Starter
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Cruiser
Joined: Oct 2015
Posts: 159
Likes: 108
From: Florida
Im guessing the boss saw the deal and said theres no way hes agreeing to doing all that work without a more in-hand financial commitment from the buyer.
I do also understand however that a deal is a deal.
Id wouldnt fault Harley as a whole for what one of their Dealers did.
I just wouldnt patronize that Dealer any further.
I do also understand however that a deal is a deal.
Id wouldnt fault Harley as a whole for what one of their Dealers did.
I just wouldnt patronize that Dealer any further.
While I realize this isn't normal practice it was a concession based on the issues experienced with the last bike, one being work that should have taken a week took months and only resolved because I searched aftermarket to find parts they ultimately couldn't get. Items were paid for by me with delivery that was supposed to be a week, then a month then two months...maybe.
So the agreement to do the add ons and wait on taking my bike in trade until the new bike was ready was based in part on what happen prior, and the issues went beyond just the one mentioned above. Yes, the handshake isn't the day to day way you do business but given this would have been my third bike in five years and given all of the issues surrounding the bike I was trading (I was on a first name basis with folks in sales, parts, finance and service because of them) the handshake with the sales manager (with the assistant and sales person all standing around in agreement) made the call a week later backing out of that agreement the straw that broke the camels back.
As for the Rebel 1100, I expect it, like the 7 or 8 other Honda motorcycles I've owned, to be 100% reliable.
Thread Starter
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Cruiser
Joined: Oct 2015
Posts: 159
Likes: 108
From: Florida
The value of the handshake means nothing if you have the details in writing. If it's in writing there is nothing to shake on.
Thread Starter
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Cruiser
Joined: Oct 2015
Posts: 159
Likes: 108
From: Florida
There is no mention of a sales contract in the OP, just a verbal agreement. I would have to see any deal involving a trade-in on paper before I considered it a done deal.
With that said, I'm done with a few of my local dealerships, one truck and two motorcycle, because of their service departments.
With that said, I'm done with a few of my local dealerships, one truck and two motorcycle, because of their service departments.
Seasoned HDF Member
Joined: Nov 2006
Posts: 5,889
Likes: 1,902
From: East Coast, USA
Seasoned HDF Member
Joined: Apr 2014
Posts: 5,468
Likes: 2,517
From: Lititz Pa
Everything in writing, despot of at least 10%. Change dealers, I'm a Harley man, Honda are good bikes, so move over to the Honda forum.
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Seasoned HDF Member
Joined: Jan 2011
Posts: 157,458
Likes: 57,015
From: Michigan 15 Minutes East Of Hell
I can appreciate the OP's position ... Unfortunately those days are long gone ... Yes we have become a litigious society with lawyers specializing in any and every topic
