Math to consider when complaining about tech work pricing.
Elite HDF Member
Joined: May 2005
Posts: 4,929
Likes: 8
RE: Math to consider when complaining about tech work pricing.
Lets say I have a problem with my car starting in the morning. Most of the shops I deal with can charge say ...$75/hr. A lot of the time, the job required has already got an alotted time to perform it. So..let's say to change a starter is 3 hrs (rough guess ... I really have not idea ...for example only) ...I am charged that 3 hrs whether or not it takes 1/2 hr or 5 hrs. And then... it doesn't even matter if the shop apprentice is doing it or the senior technician ... And then... itdoesn't matter if they even fix my problem. They diagonosed the problem and did what they though would fix it ... Pffffttt! If that doesn't work ... Well, then, I guessI'm paying for the next "guess".
Tell me ... How is it that I can sit across from a technician at a coffee shop who happened to get done his job early, but is still getting paid the full amount of time.This pricing logic does not compute.
Tell me ... How is it that I can sit across from a technician at a coffee shop who happened to get done his job early, but is still getting paid the full amount of time.This pricing logic does not compute.
Road Master
Joined: Jun 2005
Posts: 1,081
Likes: 0
From: Central FL
RE: Math to consider when complaining about tech work pricing.
ORIGINAL: bikergirl40
Lets say I have a problem with my car starting in the morning. Most of the shops I deal with can charge say ...$75/hr. A lot of the time, the job required has already got an alotted time to perform it. So..let's say to change a starter is 3 hrs (rough guess ... I really have not idea ...for example only) ...I am charged that 3 hrs whether or not it takes 1/2 hr or 5 hrs. And then... it doesn't even matter if the shop apprentice is doing it or the senior technician ... And then... itdoesn't matter if they even fix my problem. They diagonosed the problem and did what they though would fix it ... Pffffttt! If that doesn't work ... Well, then, I guessI'm paying for the next "guess".
Tell me ... How is it that I can sit across from a technician at a coffee shop who happened to get done his job early, but is still getting paid the full amount of time.This pricing logic does not compute.
Lets say I have a problem with my car starting in the morning. Most of the shops I deal with can charge say ...$75/hr. A lot of the time, the job required has already got an alotted time to perform it. So..let's say to change a starter is 3 hrs (rough guess ... I really have not idea ...for example only) ...I am charged that 3 hrs whether or not it takes 1/2 hr or 5 hrs. And then... it doesn't even matter if the shop apprentice is doing it or the senior technician ... And then... itdoesn't matter if they even fix my problem. They diagonosed the problem and did what they though would fix it ... Pffffttt! If that doesn't work ... Well, then, I guessI'm paying for the next "guess".
Tell me ... How is it that I can sit across from a technician at a coffee shop who happened to get done his job early, but is still getting paid the full amount of time.This pricing logic does not compute.
Chris
Novice
Joined: Sep 2007
Posts: 19
Likes: 0
From:
RE: Math to consider when complaining about tech work pricing.
Where I work if the problem is not fixed,and we diagnosed it,then we pay for it.Also we work 42 hours per week but only guarented 35 hours.That is how our flat rate system works.If your good at what you do you can make more time,if you are not then you only make 35 hours,It is possable to make 40 to 60 hours per week or more.Also if the job pays 3 hours and you take 5,you only get paid for 3
Road Warrior
Joined: Nov 2006
Posts: 1,603
Likes: 0
From: Long Island
RE: Math to consider when complaining about tech work pricing.
All right, let's put customer service over to the side for a minute. What about just plain old common courtesy?
Price isn't everything to me. I want the job done right. Everyone makes mistakes, just admit it and correct them without giving me a hassel.
I'd push the bike to the next county rather than dealwithan attitude
Price isn't everything to me. I want the job done right. Everyone makes mistakes, just admit it and correct them without giving me a hassel.
I'd push the bike to the next county rather than dealwithan attitude
Elite HDF Member
Joined: May 2005
Posts: 4,929
Likes: 8
RE: Math to consider when complaining about tech work pricing.
ORIGINAL: cwilson
Yes, but your Doctor will do the same thing and people rarely complain about that. I think that is his point.
Chris
ORIGINAL: bikergirl40
Lets say I have a problem with my car starting in the morning. Most of the shops I deal with can charge say ...$75/hr. A lot of the time, the job required has already got an alotted time to perform it. So..let's say to change a starter is 3 hrs (rough guess ... I really have not idea ...for example only) ...I am charged that 3 hrs whether or not it takes 1/2 hr or 5 hrs. And then... it doesn't even matter if the shop apprentice is doing it or the senior technician ... And then... itdoesn't matter if they even fix my problem. They diagonosed the problem and did what they though would fix it ... Pffffttt! If that doesn't work ... Well, then, I guessI'm paying for the next "guess".
Tell me ... How is it that I can sit across from a technician at a coffee shop who happened to get done his job early, but is still getting paid the full amount of time.This pricing logic does not compute.
Lets say I have a problem with my car starting in the morning. Most of the shops I deal with can charge say ...$75/hr. A lot of the time, the job required has already got an alotted time to perform it. So..let's say to change a starter is 3 hrs (rough guess ... I really have not idea ...for example only) ...I am charged that 3 hrs whether or not it takes 1/2 hr or 5 hrs. And then... it doesn't even matter if the shop apprentice is doing it or the senior technician ... And then... itdoesn't matter if they even fix my problem. They diagonosed the problem and did what they though would fix it ... Pffffttt! If that doesn't work ... Well, then, I guessI'm paying for the next "guess".
Tell me ... How is it that I can sit across from a technician at a coffee shop who happened to get done his job early, but is still getting paid the full amount of time.This pricing logic does not compute.
Chris
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
6 Weirdest Harley-Davidsons Ever Sold to the Public
Verdad Gallardo
7 Times Harley-Davidson Chucked Tradition Out the Window
Verdad Gallardo
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Verdad Gallardo
Road Master
Joined: Jun 2005
Posts: 1,081
Likes: 0
From: Central FL
RE: Math to consider when complaining about tech work pricing.
ORIGINAL: bikergirl40
And THAT is OK???? I think NOT!!!! A doctor screwing up is EVEN WORSE!! That's why they have incompentancy insurance. I just cringe to think why they even need it. If my doctor took outa kidney to fix a bladder problem .. DAMM RIGHTS I'D COMPLAIN!
ORIGINAL: cwilson
Yes, but your Doctor will do the same thing and people rarely complain about that. I think that is his point.
Chris
ORIGINAL: bikergirl40
Lets say I have a problem with my car starting in the morning. Most of the shops I deal with can charge say ...$75/hr. A lot of the time, the job required has already got an alotted time to perform it. So..let's say to change a starter is 3 hrs (rough guess ... I really have not idea ...for example only) ...I am charged that 3 hrs whether or not it takes 1/2 hr or 5 hrs. And then... it doesn't even matter if the shop apprentice is doing it or the senior technician ... And then... itdoesn't matter if they even fix my problem. They diagonosed the problem and did what they though would fix it ... Pffffttt! If that doesn't work ... Well, then, I guessI'm paying for the next "guess".
Tell me ... How is it that I can sit across from a technician at a coffee shop who happened to get done his job early, but is still getting paid the full amount of time.This pricing logic does not compute.
Lets say I have a problem with my car starting in the morning. Most of the shops I deal with can charge say ...$75/hr. A lot of the time, the job required has already got an alotted time to perform it. So..let's say to change a starter is 3 hrs (rough guess ... I really have not idea ...for example only) ...I am charged that 3 hrs whether or not it takes 1/2 hr or 5 hrs. And then... it doesn't even matter if the shop apprentice is doing it or the senior technician ... And then... itdoesn't matter if they even fix my problem. They diagonosed the problem and did what they though would fix it ... Pffffttt! If that doesn't work ... Well, then, I guessI'm paying for the next "guess".
Tell me ... How is it that I can sit across from a technician at a coffee shop who happened to get done his job early, but is still getting paid the full amount of time.This pricing logic does not compute.
Chris
Complain all you want. I don't. I ask a lot of questions and ask for alternative solutions to try to make an informed decision. I don’t know about you, but I have never had a mechanic or Doc perform work for me that I agree too.
Cruiser
Joined: Oct 2007
Posts: 202
Likes: 0
From:
RE: Math to consider when complaining about tech work pricing.
I think things can get over priced some times. I bought a Harley 3 weeks ago. The bike did not come with rear foot pegs. So I bought the foot pegs and mounting bracket at Harley list prices and asked the sales person since I just bought the bike could they atleast attach the foot pegs for free. He said no that would cost an additional $45.00 to screw on two bolts. I said thanks but no thanks. I would go to Lowes and buy a wrench and do it my self. Sometimes companies canloose by charging too much. I agree they should make a profit but charging $75 an hr is a bit much.