Corbin. sorry long
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6th Gear
Joined: Apr 2008
Posts: 14
Likes: 0
From:
Corbin. sorry long
Just a little Daytona Corbin story, this is not a bashing just a true story.
I purchased a Corbin classic solo seat for my 98 R/K just under a year ago. Not having money falling out of my butt. I could not afford the pillion at the time it would have to wait until next year.
Well here it is next year and the wife and I trip on down to Daytona Corbin (about an 80 Mi. ride 1 way) to look at a new seat for her 07 low rider and to pick up my 50’s style pillion.
Well due to the Mertal Beach bike week going on, a lot of their inventory was there so to find something for her Low rider was limited.
Oh well they do have the pillion I want. The salesman comes out with the new pillion and before he un-wraps it he tells me it will not match my outdated seat.
Outdated I ask my seat is only a year old.
Well after a few phone calls and some serial number research I find out the seat is over 4 years old. It was discontinued in 2004. Can you spell PISSED! An abused.
I ask for a new seat. Oh no they will send mine off and have it recovered. Not acceptable in my eyes. I want the new seat I paid full price for. Finally the salesman agrees to replace my seat with a new one. Oh Boy!
Of course due to the Mertal beach show there is not one in stock. I will have to return when it comes in. (80 mile trip one way) I ask if I can get the Pillion at a discounted price for my troubles. The answer is NO. “We are giving you a new seat and that’s all”.
I have sent 2 e-mails to Hollister the home office about this over two weeks ago. I am still waiting for a reply.
Am I asking for too much? I think the way the economy is business would be falling over trying to keep a sale and keep good customer service. Maybe I am wrong?
If I had never tried to buy the pillion I would have never found out the age of my seat. But I did (BUSTED).
My question still is. Am I asking for too much? What would you do?
I purchased a Corbin classic solo seat for my 98 R/K just under a year ago. Not having money falling out of my butt. I could not afford the pillion at the time it would have to wait until next year.
Well here it is next year and the wife and I trip on down to Daytona Corbin (about an 80 Mi. ride 1 way) to look at a new seat for her 07 low rider and to pick up my 50’s style pillion.
Well due to the Mertal Beach bike week going on, a lot of their inventory was there so to find something for her Low rider was limited.
Oh well they do have the pillion I want. The salesman comes out with the new pillion and before he un-wraps it he tells me it will not match my outdated seat.
Outdated I ask my seat is only a year old.
Well after a few phone calls and some serial number research I find out the seat is over 4 years old. It was discontinued in 2004. Can you spell PISSED! An abused.
I ask for a new seat. Oh no they will send mine off and have it recovered. Not acceptable in my eyes. I want the new seat I paid full price for. Finally the salesman agrees to replace my seat with a new one. Oh Boy!
Of course due to the Mertal beach show there is not one in stock. I will have to return when it comes in. (80 mile trip one way) I ask if I can get the Pillion at a discounted price for my troubles. The answer is NO. “We are giving you a new seat and that’s all”.
I have sent 2 e-mails to Hollister the home office about this over two weeks ago. I am still waiting for a reply.
Am I asking for too much? I think the way the economy is business would be falling over trying to keep a sale and keep good customer service. Maybe I am wrong?
If I had never tried to buy the pillion I would have never found out the age of my seat. But I did (BUSTED).
My question still is. Am I asking for too much? What would you do?
Road Master
Joined: May 2006
Posts: 1,133
Likes: 6
From: Londonderry, NH
RE: Corbin. sorry long
If they are letting you use the older seat while they wait for the new one to come in, then i think it's fair.
you were going to pay for the pillion before you found this out, so what's the difference other than you are getting a brand new seat?
be happy! new seat!!
Rob
you were going to pay for the pillion before you found this out, so what's the difference other than you are getting a brand new seat?
be happy! new seat!!
Rob
Road Warrior
Joined: Oct 2006
Posts: 1,853
Likes: 21
From: central florida
RE: Corbin. sorry long
ORIGINAL: 1of2
I think they are making it up to you by giving you a new seat. Many businesses would not have done that.
I think they are making it up to you by giving you a new seat. Many businesses would not have done that.
ANDI might add: he had ta really fight ta get em ta do the "right thang". I'm surrounded by poor service automotive shops. thats why people drive past them ta get ta me.
Outstanding HDF Member
Joined: Aug 2007
Posts: 2,836
Likes: 1
From: 2000 Softail FXST
RE: Corbin. sorry long
I think you scored with the new seat, I'm surprised they did that much. Be happy with the new seat and ride away. JMHO
Trending Topics
Outstanding HDF Member
Joined: Mar 2007
Posts: 3,184
Likes: 5
From: Oregon
RE: Corbin. sorry long
my new corbin is sweet
sorry about your bad luck with them
corbin seat blows away any mustang seat imo
sorry about your bad luck with them
corbin seat blows away any mustang seat imo
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Outstanding HDF Member
Joined: Jan 2006
Posts: 2,892
Likes: 2
From: Florida
RE: Corbin. sorry long
Well this is the first time I've heard of a year being applied to a seat other than what year HD they will fit. It's not like they sold you a used seat, I'm sure the salesman didn't know anymore about it being discontinued than you did. You've gotten a year out of the seat and you're getting a new one to replace it. I wouldn't have to big of a beef over this myself.
