BAD really BAD ZANOTTI experience
Thread Starter
|
Intermediate
Joined: Aug 2007
Posts: 26
Likes: 0
BAD really BAD ZANOTTI experience
hi to all,
 \\;
i've bought from Zanotti's motors a complete Roland Sands JUDGE wheel + pulley + rotors set...
 \\;
i've found all codes with help from Drag Specialties guy.
 \\;
yesterday i received my two boxes.
 \\;
3450 USD shipped to ITALY.
 \\;
i've 2 DOMINO wheels, not fitting my bike.
 \\;
zanotti's says drag specialities has wrong code in its internet site, so i'm not in right to have replacement.
 \\;
so i've 3450usd useless material. no customer care.
 \\;
i'm looking for some help...
 \\;
thanx to all.
 \\;
Q.
 \\;
 \\;
i've bought from Zanotti's motors a complete Roland Sands JUDGE wheel + pulley + rotors set...
 \\;
i've found all codes with help from Drag Specialties guy.
 \\;
yesterday i received my two boxes.
 \\;
3450 USD shipped to ITALY.
 \\;
i've 2 DOMINO wheels, not fitting my bike.
 \\;
zanotti's says drag specialities has wrong code in its internet site, so i'm not in right to have replacement.
 \\;
so i've 3450usd useless material. no customer care.
 \\;
i'm looking for some help...
 \\;
thanx to all.
 \\;
Q.
 \\;
Outstanding HDF Member
Joined: Jan 2006
Posts: 2,892
Likes: 2
From: Florida
RE: BAD really BAD ZANOTTI experience
Well I've ordered a lot of stuff from Zanotti's and have never had a problem. You should have some sort of record of your transaction, start with comparing the part# you ordered to the part# that they shipped you. If the number was wrong through Drag Specialties and Zanotti order what you gave them then you probably are screwed.
Thread Starter
|
Intermediate
Joined: Aug 2007
Posts: 26
Likes: 0
RE: BAD really BAD ZANOTTI experience
hi, thank you for your reply. i've ordered 0201-0417 and 0202-0416: RSD judge series, 06/07 Dyna wheels. please, search in Drag Specialties Fatbook. I've received 2 DOMINO RSD series, not fitting at all Dyna models (larger than stock fork). i asked for double check, wrote bike and model year. this is not my mistake. how can i control boxes? i'm in italy...
Ultimate HDF Member
Joined: Dec 2006
Posts: 8,961
Likes: 263
From: Conroe Texas
RE: BAD really BAD ZANOTTI experience
you might end up paying shipping but I am sure zanottis will make things right, they will probably take care of whole thing if they indeed did screw up.
Outstanding HDF Member
Joined: Jan 2006
Posts: 2,892
Likes: 2
From: Florida
RE: BAD really BAD ZANOTTI experience
Just looked those part #'s up on Zanotti's site. They're right Drag Specialties gave you the wrong part numbers, when you did the part's look-up you should have seen that 0201-0417 is a 21" for FXDWG your front tire on your FXDC is a 19" and the rear wheel part # Drag Specialties gave you is a 18" and stock on the FXDC is 17".
Sucks all the way around but in all fairness to Zanotti's when you look the part #'s up it does list the size of the wheel. Sorry.
Sucks all the way around but in all fairness to Zanotti's when you look the part #'s up it does list the size of the wheel. Sorry.
Intermediate
Joined: Jun 2006
Posts: 43
Likes: 0
From: Duffield, VA
RE: BAD really BAD ZANOTTI experience
I always send Zanottis an email telling them the details of my bike and what im wanting so that way they give me a quote and when i order it if i get the wrong thing i have that email as proof as to what I wanted. I have ordered time and time from them and havnet ever had a problem with them.
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Road Warrior
Joined: Aug 2005
Posts: 1,446
Likes: 3
From:
RE: BAD really BAD ZANOTTI experience
ORIGINAL: sleepman54
Just looked those part #'s up on Zanotti's site. They're right Drag Specialties gave you the wrong part numbers, when you did the part's look-up you should have seen that 0201-0417 is a 21" for FXDWG your front tire on your FXDC is a 19" and the rear wheel part # Drag Specialties gave you is a 18" and stock on the FXDC is 17".
Sucks all the way around but in all fairness to Zanotti's when you look the part #'s up it does list the size of the wheel. Sorry.
Just looked those part #'s up on Zanotti's site. They're right Drag Specialties gave you the wrong part numbers, when you did the part's look-up you should have seen that 0201-0417 is a 21" for FXDWG your front tire on your FXDC is a 19" and the rear wheel part # Drag Specialties gave you is a 18" and stock on the FXDC is 17".
Sucks all the way around but in all fairness to Zanotti's when you look the part #'s up it does list the size of the wheel. Sorry.
He could have intentionally ordered a 21"/18" combo, that's what my buddy just did on his street bob. \\;
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Road Warrior
Joined: Jun 2006
Posts: 1,602
Likes: 0
From: Maryland
RE: BAD really BAD ZANOTTI experience
I think you need to complain to drag specialties. \\; If they provided you the wrong part number they are the ones that should make things right. \\; I have ordered stuff from Zannottis on a Monday and it has arrived at my house on Tuesday all at 20% off retail price. \\; I haven't had any problems with them at all.
