dealer
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Joined: Jul 2008
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dealer
about 3 weeks ago i had brought my 08 suer glide in for some warrenty work on the gas gauge and float
Got it back parked it havent riden in a while took it out today to clean it and i have ding in the top on my tank
youthink the dealer will fess up to this is it even worht my time
any opions ?
chef
Got it back parked it havent riden in a while took it out today to clean it and i have ding in the top on my tank
youthink the dealer will fess up to this is it even worht my time
any opions ?
chef
Ultimate HDF Member
Joined: Feb 2008
Posts: 5,615
Likes: 9
From: Escondido, CA
How long has it been? Is there a chance that someone dropped something on it since you got it back? Was it there already and you just didn't notice it? Did you do an inspection of the bike when it was picked up at the dealer. Did you sign paper work saying the bike was finished to your satisfaction? If you were the dealer how would you feel about you coming back and pointing out the dent after some time had passed? How much work have you had done at the dealer and what kind of relationship do you have with them? Simple to take it back and talk to them.
Road Master
Joined: Feb 2008
Posts: 791
Likes: 36
From: Edmonton, AB
My guess is that after 3 weeks, the dealer probably won't be too willing to do the repairs at no cost to you. However, if you explain that you think the damage may have be done while the bike was in their hands, they might give you a bit of a break on the repairs.
The dealer I go to, Heritage Harley in Edmonton, walks around the bike with you before you hand it over to them, looking for scratches and dings that are present. Then, when I pick up the bike after servicing, we both go around again to make sure all is well.
Nice colour, Other Sheep!
The dealer I go to, Heritage Harley in Edmonton, walks around the bike with you before you hand it over to them, looking for scratches and dings that are present. Then, when I pick up the bike after servicing, we both go around again to make sure all is well.
Nice colour, Other Sheep!
Road Captain
Joined: Dec 2008
Posts: 529
Likes: 0
From: Smoky Mountains
about 3 weeks ago i had brought my 08 suer glide in for some warrenty work on the gas gauge and float
Got it back parked it havent riden in a while took it out today to clean it and i have ding in the top on my tank
youthink the dealer will fess up to this is it even worht my time
any opions ?
chef
Got it back parked it havent riden in a while took it out today to clean it and i have ding in the top on my tank
youthink the dealer will fess up to this is it even worht my time
any opions ?
chef
Ultimate HDF Member
Joined: Jul 2007
Posts: 5,577
Likes: 138
From: South of Dallas Area, Texas
Too late. You should have checked it out and noted it at the time you picked it up.
Not even worth the embarassment (spelling) to ask them about it.
You will get shot down.
MikeM
Not even worth the embarassment (spelling) to ask them about it.
You will get shot down.
MikeM
Road Master
Joined: May 2007
Posts: 1,243
Likes: 1
From: Galt, CA
I agree with the rest, three weeks is pushing it. As mentioned earlier, this sort of thing really depends on what kind of relationship you have with this dealer. Being a regular customer seems to go a long way in resolving matters such as these. Good luck, I hope it gets resolved in a manner that is agreeable to both of you.
Road Captain
Joined: Dec 2006
Posts: 610
Likes: 0
From: state college pa.
after 3 weeks i say forget it
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Club Member
Joined: Nov 2007
Posts: 4,474
Likes: 6
From: Port Charlotte, Florida
Might check with the dealer but id say your SOL. Dealer i go to also walks around the bike and takes pictures of the bike before they do anything so they have the pictures to go back to if there is an issue
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