Dealer problem Eastern Harley Riverhead NY
Road Captain
Joined: May 2007
Posts: 579
Likes: 1
From: eastern NC
Im going to take it that where you purchased your bike from, "gives" you the 1000 mile service for free.
Is that a correct?
Well, their not really giving you anything, you have indeed paid for it.
Not all dealers operate this way, Mine, all prices are on the bikes, out the door, tax, tags, doc, freight... ETC.
Anything that has to do with the final price.
I have purchased 3 bikes in 3 years from this dealer, the other dealer just as close in the other direction does not price his this way.
There is a price on the bike but then he adds tax tags doc freight and any other fees he sees fit.
He always asks me why I by from the other guy and Im like you are always 2 grand more for the same bike, they also have higher hourly service rates.
I do buy parts and stuff from them though and they dont mind taking my money with no fuss.
Is that a correct?
Well, their not really giving you anything, you have indeed paid for it.
Not all dealers operate this way, Mine, all prices are on the bikes, out the door, tax, tags, doc, freight... ETC.
Anything that has to do with the final price.
I have purchased 3 bikes in 3 years from this dealer, the other dealer just as close in the other direction does not price his this way.
There is a price on the bike but then he adds tax tags doc freight and any other fees he sees fit.
He always asks me why I by from the other guy and Im like you are always 2 grand more for the same bike, they also have higher hourly service rates.
I do buy parts and stuff from them though and they dont mind taking my money with no fuss.
Cruiser
Joined: Jul 2009
Posts: 248
Likes: 0
From: San Diego, CA
Im going to take it that where you purchased your bike from, "gives" you the 1000 mile service for free.
Is that a correct?
Well, their not really giving you anything, you have indeed paid for it.
Not all dealers operate this way, Mine, all prices are on the bikes, out the door, tax, tags, doc, freight... ETC.
Anything that has to do with the final price.
I have purchased 3 bikes in 3 years from this dealer, the other dealer just as close in the other direction does not price his this way.
There is a price on the bike but then he adds tax tags doc freight and any other fees he sees fit.
He always asks me why I by from the other guy and Im like you are always 2 grand more for the same bike, they also have higher hourly service rates.
I do buy parts and stuff from them though and they dont mind taking my money with no fuss.
Is that a correct?
Well, their not really giving you anything, you have indeed paid for it.
Not all dealers operate this way, Mine, all prices are on the bikes, out the door, tax, tags, doc, freight... ETC.
Anything that has to do with the final price.
I have purchased 3 bikes in 3 years from this dealer, the other dealer just as close in the other direction does not price his this way.
There is a price on the bike but then he adds tax tags doc freight and any other fees he sees fit.
He always asks me why I by from the other guy and Im like you are always 2 grand more for the same bike, they also have higher hourly service rates.
I do buy parts and stuff from them though and they dont mind taking my money with no fuss.
I have not had a 1000 mile service yet as I Have not seen the bike yet. Its not even made
I just assumed that xx mile services that are under warranty are paid for, by the warranty.
Road Captain
Joined: May 2007
Posts: 579
Likes: 1
From: eastern NC
No thats not how it works.
If you buy a new bike then yes you have a warrenty.
But it only covers break downs not normal maintenance work, which is what a 1000 mile service is, normal maintenance.
Change all fluids, check all critical fasteners, adjust cables and such.
If you buy a new bike then yes you have a warrenty.
But it only covers break downs not normal maintenance work, which is what a 1000 mile service is, normal maintenance.
Change all fluids, check all critical fasteners, adjust cables and such.
Road Warrior
Joined: Feb 2009
Posts: 1,648
Likes: 5
From: Willow Spring, NC
the dealer I got my dyna from sell bikes for MSRP OTD no bs fees but back in may they try to sell me the same bike with doc fees, F&S, tags, taxesend of july it was MSRP. dealer near me is selling the same bike with about 1500 on the tag. I buy stuff from them but not my bike and their service is crazy prices
fireman what part of nc?
fireman what part of nc?
Road Captain
Joined: May 2007
Posts: 579
Likes: 1
From: eastern NC
the dealer I got my dyna from sell bikes for MSRP OTD no bs fees but back in may they try to sell me the same bike with doc fees, F&S, tags, taxesend of july it was MSRP. dealer near me is selling the same bike with about 1500 on the tag. I buy stuff from them but not my bike and their service is crazy prices
fireman what part of nc?
fireman what part of nc?
Thread Starter
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Advanced
Joined: Aug 2009
Posts: 92
Likes: 0
1000 mile service is and was not covered from the dealer i purchased or any other dealer around here.....New roc was charging me as well as the ******* who didn't want my money.
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Tourer
Joined: Jul 2009
Posts: 268
Likes: 0
From: LINY
I wouldn't patronize this dealer if it meant to travel a few more miles. What about Lighthouse Harley Davidson in Huntington, they have a new service manager and move things in and out promptly. The used FLHT I bought had bad valve guide seals and after 2 months of me riding it he took it to the HD rep and had them fix it for on their dime. Great bunch of people.