Really disapointed in HD
Seasoned HDF Member
Joined: Jan 2005
Posts: 21,949
Likes: 6
From: My house
Did your dealer search any other dealers for the exhaust pipe, have you looked on Ebay or CraigsList for a replacement or even put up a WTB here in our classifieds,, not knocking you or the dealer just some suggestions to try and find one, even a used one would get you up and going?
As said I'd be putting on something else and getting the bike on the road, hard to ride or sell sitting at the dealer.
As said I'd be putting on something else and getting the bike on the road, hard to ride or sell sitting at the dealer.
Tourer
Joined: Aug 2008
Posts: 353
Likes: 2
From: Crosswicks, Dirty Jersey
i would just keep calling them back and putting pressure on them. But gonig with after market pipes is a very good idea. on both my bikes i had the stocks removed and aftermarket pipes put on before i even took the bike home.
Outstanding HDF Member
Joined: Aug 2007
Posts: 2,874
Likes: 8
From: Earth
When a part goes on backorder, dealers that have that part in stock are reluctant to give/sell it to another dealer.
H-D customer service will SCREW the dealer quicker than the bike owner. Keep calling H-D.
H-D customer service will SCREW the dealer quicker than the bike owner. Keep calling H-D.
Ultimate HDF Member
Joined: Oct 2007
Posts: 7,181
Likes: 0
From: Fort Worth, TX
I guess I got lucky. I wrecked my bike November 3rd, and I am getting it back on Monday. They had to order a tank, got the wrong one in, re-ordered, and it is still in less time than what they told me. I had V&H oval slipons that were damaged and the adjuster told me they would pay for what the OEM was which was actually more expensive than the V&H. I went back with the V&H. While they were putting them on they found out that the header pipe (Y pipe) had cracked during the accident as well and they replaced it that same day. I also have a Road King.
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Road Master
Joined: Dec 2006
Posts: 1,236
Likes: 7
From: Bellingham, WA
I am really upset with Harley. I wrecked my 07 roadking on august 5. My local dealer is doing the repairs. For the last 5 weeks they have been waiting on the factory exhaust header. I would think that would be a common part. I called the moco last monday to ask why it would take that long. I was told they would call the dealer to get order info. then investigate and call me back. I have heard nothing, absolutley nothing. I would think they could take the time to call me back as they said they would. I have spent over 20k with them in the last 2 yrs. I guess they really dont need my business.
Perhaps the thousands laid off through out the company and York, PA area are reading about your problem and are being brought to tears.
But that's ok, kick'm while their down, kick em hard, kick'm round the block!
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