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Jan 16, 2010 | 03:14 PM

#11

Faast Ed

Banned

Joined: Sep 2009

Posts: 7,580

Likes: 7

From: The Internet (& Dyer, Indiana)

Quote:

Originally Posted by schumacher

They had to order the risers in my sig pic. Think it took like 3 weeks from my initial to actually get them. Was still cheaper then going to the local dealer and ordering

I've had the same experience with them, but I don't mind it.

They are giving a nice discount, partially by not having to wrap a lot of money into a massive inventory. Large inventory is equal to a ton of cash collecting dust on the shelf, rather than working for you.

I do most of my online type stuff in the winter where I don't need to be in a hurry.

Jan 16, 2010 | 03:21 PM

#12

santajim

Grand HDF Member

Joined: Dec 2008

Posts: 3,721

Likes: 372

From: Tonopah Az

I ordered my shop manual from them took longer than I thought it would but not that bad and they did send a shipped email.

Jan 16, 2010 | 03:40 PM

#13

DGDyna

Tourer

Joined: Oct 2007

Posts: 463

Likes: 2

From: Buffalo, NY

I ordered an HD front signal relocation kit from them last May. Waited 3 weeks and gave them a call. Guy said they were on back order. Waited 2 weeks this time before I called and found out that they lost the order.

When I finally got them, 8 weeks later, the packing slip/invoice said they took 10% off for the mix up but they never processed the credit to my credit card. I still paid full price.

I won't do anymore business with them. I don't need the hassle.

Jan 16, 2010 | 04:12 PM

#14

carlo

Outstanding HDF Member

Joined: Oct 2007

Posts: 3,178

Likes: 6

From: 50 Miles North N.Y.C.

Quote:

Originally Posted by Sefferdog

Every time I have ordered from them it has taken a while to get the parts, but they do send a shipping notice. Lake Shore HD is another good one, 20% off also.

+1 on LSHD If its in stock ive gotten my order in NY in 3 days. If out of stock depends when The motor co ships to them. LSHD will email a shipping notice. Took 6weeks on a oil temp gauge one time. The owner Bill Sparks called me at home to inform me what was going on and what I wanted to do. I was impressed. LSHD is a good company. Never read any thing bad on Chichago.

Jan 16, 2010 | 04:49 PM

#15

Geoff

Seasoned HDF Member

Joined: Oct 2007

Posts: 10,946

Likes: 822

From: Nevada

Chicago HD offers 20% off, but they're notorious for late shipments. I've seen lots of complaints here on HDF.

Jan 16, 2010 | 06:00 PM

#16

Seasoned HDF Member

Joined: Feb 2007

Posts: 6,086

Likes: 1,128

From:

i have used them before several times with no problems..In general the items are NOT in stock..They get them from HD..Has taken from 2 to 3 weeks (10-15 working days) for most orders.

Jan 16, 2010 | 09:17 PM

#17

NavyPT

Road Master

Joined: May 2007

Posts: 1,077

Likes: 2

From: Florida Panhandle

I've ordered from them a few times and it seems that every time I have ordered something it is "back ordered". I have always received my order in good condition even if not in a timely manner. I have been using M&M cycles online for the most part. I get the same discount and better customer service.