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Old Feb 5, 2010 | 07:11 PM
  #11  
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Faast Ed
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You can't expect them to pay a large group of employees to speed up the orders, then give you the big discount. It just don't work that way.

If you want it cheap, they have to do it cheaply.
 
Old Feb 5, 2010 | 11:54 PM
  #12  
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You are kidding right???
Get a life
 
Old Feb 6, 2010 | 12:19 AM
  #13  
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Originally Posted by aviator
oh, my bad.... I read your post incorrect. I thought you were ordering from HD. I've ordered several times from Chicago HD, and have always had great service from them. usually in just a couple of days - except once when the itemwas on back-order, but they shot me an email saying that. who did you order from?
I used Chicago HD for a while until I realized that they only process their orders for FPO AP mail boxes once a week.
On one order, I called 3 different times and the same guy told me he would ship it that day. Call back 3 days later and he had still not shipped them.

Way to much competition to stay with a vendor that has let you down.

S/F
Freefall
 
Old Feb 6, 2010 | 09:38 AM
  #14  
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Originally Posted by FREEFALL
I used Chicago HD for a while until I realized that they only process their orders for FPO AP mail boxes once a week.
On one order, I called 3 different times and the same guy told me he would ship it that day. Call back 3 days later and he had still not shipped them.

Way to much competition to stay with a vendor that has let you down.

S/F
Freefall
They only have one or two people to handle the internet (discounted) stuff. They also have other responsibilities around the store.

These stores have huge overhead and can't justify selling parts on the cheap, without minimizing the costs involved. I've dealt with Chic HD several times. I've called to check on stuff and was always treated well and got my answers. They even handled a return for me for a wrong size windshield (my error).

If you want fast, go to the counter and pay full price!

If you want the discount, accept what goes with it.

I do my online discount orders during winter when I am not in a hurry.
I'll do it in the summer too, if it ain't a part that keeps me from riding.

You are kidding right???
Get a life
Already got one. That's what allows me to understand these things more clearly. Everybody wants something for nothing and they want it yesterday. The peeps you buy from have to make a profit and they can't do it by stocking huge inventories with many employees to manage that inventory - then selling for discounts. Wake up and smell the coffee.

Should be happy to get a good discount on the overpriced genuine Harley parts.
 
Old Feb 6, 2010 | 11:34 AM
  #15  
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Ordered a jacket from Fox Creek on 2-2, arrived 2-4...free delivery...I understand it's built into price of product, but still.
 
Old Feb 6, 2010 | 11:37 AM
  #16  
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That's the nature of the beast ordering off HD online sellers. You get the stuff for 20% less but they don't stock very much so they have to order it and it takes longer. No biggie to me, I just know this going in. If I ever need something within a few days, I don't order online.
 
Old Feb 6, 2010 | 11:41 AM
  #17  
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Originally Posted by jward
Ordered a jacket from Fox Creek on 2-2, arrived 2-4...free delivery...I understand it's built into price of product, but still.
Fox Creek is not HD. Fox Creek is more set up for mail order and have the volume to pay for the inventory. Apples and Oranges.

Like I said, those that are unhappy with online HD should go to the counter and pay full price. (and sales tax). Problem solved.

It wasn't that long ago that online HD discounts were not an option.
I saved a fortune building my motor. Lots of parts at a nice discount.



.
 
Old Feb 6, 2010 | 11:47 AM
  #18  
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Are you taking into account the time it takes for H.D. to get the parts shipped from china?
 
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Old Feb 6, 2010 | 01:52 PM
  #19  
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I've ordered from Zanotti's several times. They always let me know if the parts are in stock and when they will be shipped. I ordered something yesterday, it was in stock, and it will be shipped on Monday. Heck, I ordered a microwave from Sears online, it took 3 weeks. I didn't care, I got what I wanted for the price I wanted to pay.
 
Old Feb 8, 2010 | 08:19 AM
  #20  
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Originally Posted by Faast Ed
Fox Creek is not HD. Fox Creek is more set up for mail order and have the volume to pay for the inventory. Apples and Oranges.

Like I said, those that are unhappy with online HD should go to the counter and pay full price. (and sales tax). Problem solved.

It wasn't that long ago that online HD discounts were not an option.
I saved a fortune building my motor. Lots of parts at a nice discount.



.
Good Grief!...I wasn't knocking Harely....just citing an example of super shipping service...when I want Harley, I walk up to the counter...
 



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