PHAT PERFORMANCE PART Vendor
Tourer
Joined: Dec 2005
Posts: 251
Likes: 2
From: Upstate, NY
+1 with Phat. Great email communications on order status, technical support and good customer service.
Bought a billet tach from them a couple of years ago. They had it drop shipped from their supplier to me, lense was cracked in shipping (no apparent damage to packaging). They immediately shipped another one to me, no questions asked (w/o waiting for product return). Second one arrives and after installation doesn't work. They immediately send another again w/o waiting for product return. Chrome housing on the third one was scratched pretty bad. So, billet housing from the second tach, tach guts from the third. Tach has been working fine now for over five years.
Bottom line - they did what they said they would and followed up to make sure that I was satisfied.
Bought a billet tach from them a couple of years ago. They had it drop shipped from their supplier to me, lense was cracked in shipping (no apparent damage to packaging). They immediately shipped another one to me, no questions asked (w/o waiting for product return). Second one arrives and after installation doesn't work. They immediately send another again w/o waiting for product return. Chrome housing on the third one was scratched pretty bad. So, billet housing from the second tach, tach guts from the third. Tach has been working fine now for over five years.
Bottom line - they did what they said they would and followed up to make sure that I was satisfied.
Road Master
Joined: Mar 2008
Posts: 767
Likes: 1
From: Longview,TX
Just ordered the Memphis shades batwing and everything to go with it.I called their tech line asking about windshield sizes and the guy was extremely helpful,he went back and measured total heights of different shields on the batwings.The order was shipped fast and tracking number by email was sent.I should recieve Monday.I am totally pleased so far.
Ultimate HDF Member
Joined: Jul 2006
Posts: 9,335
Likes: 13
From: MA
I used them last year for front and rear Lyndall brake pads. They had the best price and I got the pads pretty quick. I'd definitely use them again.
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Seasoned HDF Member
Joined: Feb 2009
Posts: 5,542
Likes: 6,207
From: In your head rent free
Just got some Bub 7 Stealths from them.
Order said something like may take 4-6 weeks to arrive. I had it in 2 days.
The pipes didn't come in manufacture packaging, but were in perfect condition.
So no issues, I'd use them again.
Order said something like may take 4-6 weeks to arrive. I had it in 2 days.
The pipes didn't come in manufacture packaging, but were in perfect condition.
So no issues, I'd use them again.
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Tourer
Joined: Jan 2010
Posts: 268
Likes: 0
From: Colorado
I ordered pipes, ait filter, fuel pak, grips, handles, etc. Came in two different shipments 4-5 days apart. Wonderful customer service. FREE shipping, and a 5% discount since my order was over $800.
Next time there's something I can't live without, I'll probably order from them again.
Next time there's something I can't live without, I'll probably order from them again.