Stupid Stealer Parts dude....
Outstanding HDF Member
Joined: Jul 2006
Posts: 2,050
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From:
RE: Stupid Stealer Parts dude....
I don't get it. I've been in the bodyshop business for almost 25 years and I still don't get how when you order a parts from a parts guy they don't automatically suggest "do you want the gasket that goes with that?" or "you know there's a adapter kit with that, right?"
I think the problem is you don't get anyone that has been with the same company for any length of time. Used to be in the old days that guys were so familiar with their product, they would know what was needed. Nowadays people change jobs so often, they don't know the product or just don't care.
Mark
I think the problem is you don't get anyone that has been with the same company for any length of time. Used to be in the old days that guys were so familiar with their product, they would know what was needed. Nowadays people change jobs so often, they don't know the product or just don't care.
Mark
Club Member
Joined: May 2006
Posts: 14,564
Likes: 9,223
From: the 50s & the 60s
RE: Stupid Stealer Parts dude....
ORIGINAL: orangecrush
I don't get it. I've been in the bodyshop business for almost 25 years and
I still don't get how when you order a parts from a parts guy
they don't automatically suggest "do you want the gasket that goes with that?"
or "you know there's a adapter kit with that, right?"
I think the problem is you don't get anyone that has been with the same company for any length of time.
Used to be in the old days that guys were so familiar with their product, they would know what was needed.
Nowadays people change jobs so often, they don't know the product or just don't care.
Mark
I don't get it. I've been in the bodyshop business for almost 25 years and
I still don't get how when you order a parts from a parts guy
they don't automatically suggest "do you want the gasket that goes with that?"
or "you know there's a adapter kit with that, right?"
I think the problem is you don't get anyone that has been with the same company for any length of time.
Used to be in the old days that guys were so familiar with their product, they would know what was needed.
Nowadays people change jobs so often, they don't know the product or just don't care.
Mark
mud
Tourer
Joined: Dec 2005
Posts: 460
Likes: 1
From: San Diego, CA
RE: Stupid Stealer Parts dude....
Same here...bolts for the passenger footboards...sheared after only 3 months, luckily it broke while the wife was trying to get on in the driveway. Checked the other one and it was badly cracked and starting to bend. My factory bolts for the saddlebags also broke off after about 8 months. The footboards now have Grade 8 bolts, the saddlebags have stainless once I modified them to fit more luggage.
About the parts desk help...[:@] Most of the help only know how to look up parts in the picture book. Two of our parts guys actually ride metrics...and have the nerve to deliberately park them out front. When I go in I specifically request either the parts manager (he started at the dealership as a 12 year old washing bikes, now is 58 years old) or one of two other older guys who've done their time with Harleys. If I know what I need and it doesn't take any brains then I'll deal with one of the young guys. A couple of the clothing girls know more than they do about Harley parts...
About the parts desk help...[:@] Most of the help only know how to look up parts in the picture book. Two of our parts guys actually ride metrics...and have the nerve to deliberately park them out front. When I go in I specifically request either the parts manager (he started at the dealership as a 12 year old washing bikes, now is 58 years old) or one of two other older guys who've done their time with Harleys. If I know what I need and it doesn't take any brains then I'll deal with one of the young guys. A couple of the clothing girls know more than they do about Harley parts...
Extreme HDF Member
Joined: Feb 2006
Posts: 10,853
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From: Maryland
RE: Stupid Stealer Parts dude....
I am with you bev! evry time I buy something from the dealer I get home and there is alway's something I need to go back and buy! so now when I buy something I open it on the counter and make sure I buy everything I need!
Extreme HDF Member
Joined: Feb 2006
Posts: 10,853
Likes: 0
From: Maryland
RE: Stupid Stealer Parts dude....
They tell me H.D. dosn't stand for harley davidson! it stand's for hundred dollars! cause that is what you spend every time you go in there. a Hundred Dollar's!!
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Posts: n/a
RE: Stupid Stealer Parts dude....
ORIGINAL: wildman67
They tell me H.D. dosn't stand for harley davidson! it stand's for hundred dollars! cause that is what you spend every time you go in there. a Hundred Dollar's!!
They tell me H.D. dosn't stand for harley davidson! it stand's for hundred dollars! cause that is what you spend every time you go in there. a Hundred Dollar's!!
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Outstanding HDF Member
Joined: Jun 2006
Posts: 2,728
Likes: 1
From: Olympia, Washington
RE: Stupid Stealer Parts dude....
The thing I've never been able to figure out is, "if the damn thing needs particular parts to be installed, package them up and sell them as a complete kit." Or at least have the item flagged in manual or parts book accordingly. So you know going in what the cost is. I've always been annoyed when someone quotes me a price for something and then you get, "oh, by the way, you'll need this part and that piece and the price just went from $100 to $200." Are those parts optional? "Uh, no." Then give me the bottom line price for the entire thing and stop jerkin' me around.
Okay, off that soapbox.
Okay, off that soapbox.
Ultimate HDF Member
Joined: Nov 2005
Posts: 5,256
Likes: 5
From: Concord, CA
RE: Stupid Stealer Parts dude....
Same thing happened to me when I got mine.
My box was even labeled as a kit, but it came with no bolts!
I made a few trips to the dealer that day. Turns out the chrome docking kit came with zinc bolts that completely covered the chrome...
My box was even labeled as a kit, but it came with no bolts!
I made a few trips to the dealer that day. Turns out the chrome docking kit came with zinc bolts that completely covered the chrome...
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