? what should i do
Ultimate HDF Member
Joined: May 2010
Posts: 7,882
Likes: 5
From: So California
Road Captain
Joined: Apr 2010
Posts: 671
Likes: 159
I try to check online for my parts before I get them or have them ordered. I got a printout from the dealer with the exhaust, intake, and supertuner and googled it before I commited to buy them. I would expect a tech to know how to put parts on my bike but not know if everything fits for my bike. If I had an excuse to ride I'd take it.
Outstanding HDF Member
Joined: Feb 2006
Posts: 2,281
Likes: 47
From: Oregon
One of the many problems in todays world, wanting something for nothing. You didn't read the package to see what the part fit. Maybe the dealer should charge you an extra 10% for buying the wrong part. Just sayin'.
Road Warrior
Joined: Jan 2007
Posts: 1,661
Likes: 2
From: Monroe, Louisiana
Competence in the work place seems to be a thing of the past. People just don't feel a sense of resposibility like they used to.
I might mention my multi hour trip in an effort to get some sympathy, but I wouldn't expect it. You never know, the dealer may have integrity.
Bottom line is, make sure they bag what you buy, you have to take the resposibility because so many don't.
I might mention my multi hour trip in an effort to get some sympathy, but I wouldn't expect it. You never know, the dealer may have integrity.
Bottom line is, make sure they bag what you buy, you have to take the resposibility because so many don't.
Ultimate HDF Member
Joined: Jan 2008
Posts: 7,476
Likes: 5
From: Republic of Texas
You deserve nothing but your parts. They messed up when giving you parts that don't fit------you messed up not checking and then taking them home. You should give them 10% more for not checking if they should give you 10% off for not getting it right for your bike. I like my dogs more everyday.
Elite HDF Member
Joined: Aug 2007
Posts: 4,415
Likes: 5
From: San Antonio, Republic of TEXAS
so i drove any hour the other day to get some parts from local harley shop i wanted to get aftermarket flush mount gas caps for my rocker and i told them that they gave me soft tail ones which it said right on the box i found out when i got home fits all soft tail models except rocker and rocker c they i called them back and they ordered the right ones but should i try to get a discount or something
HELL YEA!! they should just give them to you for free........
Club Member
Joined: May 2007
Posts: 145,895
Likes: 821
From: 40 miles Northeast of Indy..
It can work several ways, If U visit the dealer often and the parts people know U well enough they should know what bike U ride and if U happen to get a wrong part, they'll catch it. I've had that happen.
Sometimes I'll also ask them for help getting and finding some items, still I also have gotten a wrong piece.
Its a two hr ride there and back but I just consider it a nice little ride to go there.
We have 5 dealers within 75miles, closest one is 20 away but its not the one I use most of the time. They changed owners last yr and they quite giving all discounts so if I spend much I'll just go to one of the others.
As far as them giving U a better price for a mistake,,, well,, I doubt thats gonna happen. Now If U talked to them, told them what bike U had, then they ordered it and messed up the order, U just might ask and get something off ????
I learned to really check all parts I buy to make sure they will fit as U'll do from now on.
Sometimes I'll also ask them for help getting and finding some items, still I also have gotten a wrong piece.
Its a two hr ride there and back but I just consider it a nice little ride to go there.
We have 5 dealers within 75miles, closest one is 20 away but its not the one I use most of the time. They changed owners last yr and they quite giving all discounts so if I spend much I'll just go to one of the others.
As far as them giving U a better price for a mistake,,, well,, I doubt thats gonna happen. Now If U talked to them, told them what bike U had, then they ordered it and messed up the order, U just might ask and get something off ????
I learned to really check all parts I buy to make sure they will fit as U'll do from now on.
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Elite HDF Member
Joined: Apr 2009
Posts: 3,780
Likes: 69
From: Al Bu Ker Key, New Mexico
Why should you expect something for nothing? Know your bike and what you want BEFORE you go to the Dealer, or anywhere else for that matter. This is the problem with today's world, everyone wants something for nothing! JEEZ!
Outstanding HDF Member
Joined: Apr 2008
Posts: 3,140
Likes: 17
From: Wisconsin
Look at it this way, if you had ordered it online you would have to pay a restocking fee to return it, 10% - 20%. So, you are already getting a discount by not having to pay that penalty.
Did I spell everything alright? How's my Grammar? No, not my dad's mother! I'm already ahead in life so is it ok if I misspell?
Did I spell everything alright? How's my Grammar? No, not my dad's mother! I'm already ahead in life so is it ok if I misspell?