what to do?
Thread Starter
|
Stage I
Joined: Jul 2006
Posts: 1
Likes: 0
what to do?
Hey I am just looking for some advice if anyone has had this happen before. Took a 2006 E-glide in for some service at the local dealer. when the dealer called to let me know the bike was done they told me that they had found a big paint chip on the tank and as soon as they said that they followed that up with "we didnt do it". The bike just got a nice coat of wax on it the day before it went into the dealer so i know the chip wasnt there. I was wondering if anyone else had a dealer give there biek back with damage on it that wasnt there before and how they went about fighting to get them to pay for it. Please let me know if anyone has any advice. Thanks
Elite HDF Member
Joined: May 2005
Posts: 4,929
Likes: 8
RE: what to do?
Personally, no I have never had that happen. But what I am wondering is ... Why did they even mention it? Lots of bikes have chips, scratches, dints etc. It just curious to me, that they would make mention of it.
Seasoned HDF Member
Joined: Jun 2006
Posts: 30,875
Likes: 32,913
From: King George, VA
RE: what to do?
yeah, during the first 500 mile check up, I got my scoot back with cable lube dripped on the inner fairing. They said they didn't do it. Hmmmm, why would I grease my own cables then have them do it again, and with only 500 miles on the scooter? Anyway, just sucked it up and do detailed inspection each time I turn it in.
Ultimate HDF Member
Joined: Jul 2006
Posts: 9,335
Likes: 13
From: MA
RE: what to do?
I brought my bike in for service this summer and I got it back with a scratch on the tank.
I didn't see it when I picked it up because it was almost dark. I called the next day and
they had no problem buffing it out. But.....if it didn't buff out to my satisfaction I would
have demanded a new tank. One more reason I try to do as much as I can in my garage.
Who needs the stress of worrying about what you might find when you go to pick your
bike up.
I didn't see it when I picked it up because it was almost dark. I called the next day and
they had no problem buffing it out. But.....if it didn't buff out to my satisfaction I would
have demanded a new tank. One more reason I try to do as much as I can in my garage.
Who needs the stress of worrying about what you might find when you go to pick your
bike up.
Tourer
Joined: Aug 2006
Posts: 277
Likes: 0
From: Michigan
RE: what to do?
Back in September for my 1K my service manager went over the bike with a fine-tooth looking for scratches before he would take it in, that way he was responsible for anything not marked. I kinda like that idea.
Good advice from Anubiss ... stay calm but firm.
Good advice from Anubiss ... stay calm but firm.
Trending Topics
Ultimate HDF Member
Joined: Jul 2006
Posts: 9,335
Likes: 13
From: MA
RE: what to do?
LRH, those pics could be from the day you picked your bike up. 
Seriously though, I don't
see a shop fixing something because of pics. In this day and age, you can make the digi pics look
like they came from whatever day you decide.
Seriously though, I don't see a shop fixing something because of pics. In this day and age, you can make the digi pics look
like they came from whatever day you decide.
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Verdad Gallardo
10 Motorcycles You Should Never Buy
Joe Kucinski