Warning superior mc./ ride wright wheels

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Aug 20, 2012 | 09:38 PM

#11

purpledeuce

Elite HDF Member

Joined: Sep 2009

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Dispute the charge

Aug 20, 2012 | 11:12 PM

#12

Jerebllfrg

Thread Starter

6th Gear

Joined: Jun 2012

Posts: 13

Likes: 0

From: Grand Junction, CO

unfortunately I used paypal. Ill have to look into that.

Aug 20, 2012 | 11:17 PM

#13

purpledeuce

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Joined: Sep 2009

Posts: 3,672

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Quote:

Originally Posted by Jerebllfrg

unfortunately I used paypal. Ill have to look into that.

Did you pay through your bank account?

Aug 20, 2012 | 11:53 PM

#14

geosal22

Tourer

Joined: Jul 2012

Posts: 389

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From: Canyon Country, CA

Quote:

Originally Posted by Jerebllfrg

unfortunately I used paypal. Ill have to look into that.

Open a dispute. It will get resolved one way or another... problem solved.

Aug 21, 2012 | 12:06 AM

#15

Jerebllfrg

Thread Starter

6th Gear

Joined: Jun 2012

Posts: 13

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From: Grand Junction, CO

Yes I did pay through my bank account for half of it. The other half was straight from paypal. I will go talk to them tomorrow. If I dont get a resolution through these guys. Thanks for the information!

Aug 21, 2012 | 09:41 AM

#16

dgdamore

Outstanding HDF Member

Joined: Feb 2011

Posts: 2,528

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From: Reading, PA

Paypal has buyer protection as well. Read their terms first though. The devil is in the details.

Aug 22, 2012 | 09:19 PM

#17

Jerebllfrg

Thread Starter

6th Gear

Joined: Jun 2012

Posts: 13

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From: Grand Junction, CO

Thanks so much for the information!! I did some more looking into that and I filed a claim. About 5 minutes later they contacted me and are going to take care of the issue. New tire and all because the tire I purchased was for the 4.25 wheel. I checked the website of Ride Wright and also my packing slip again. They sent me the wrong wheel!! It was for an 04-07 Road King... They wont fess up to making a mistake which is really weird because the proof is right in front of them. Superior is being just awesome now and after actually speaking with them they didnt get any communication from Ride Wright on any of this so they were unaware of the issue.... Anyway, Im glad you guys helped me with this!! Thanks Again!!