Warranty
Stellar HDF Member
Joined: Dec 2005
Posts: 3,234
Likes: 106
RE: Warranty
ORIGINAL: jnh45
I picked up my bike today, a 2007 Electra Glide Std. During the process of signing
all the paper work I was given the speech about how important it was to use only HD products,
including lubricants. I was told that using other than HD products and changing the oil myself
would void the warranty. Is this true?
This is not by first motorcycle, it's not my first Harley, I think I'm fully capable of changing the
oil and doing minor service work, I've done it before. I can't believe this voids the factory warranty.
I'll read through the warranty info later, even contact the MoCo directly if I have to but I'm sure some of you have been told the same thing and I'm looking forward to hearing you're opinions.
Jeff
I picked up my bike today, a 2007 Electra Glide Std. During the process of signing
all the paper work I was given the speech about how important it was to use only HD products,
including lubricants. I was told that using other than HD products and changing the oil myself
would void the warranty. Is this true?
This is not by first motorcycle, it's not my first Harley, I think I'm fully capable of changing the
oil and doing minor service work, I've done it before. I can't believe this voids the factory warranty.
I'll read through the warranty info later, even contact the MoCo directly if I have to but I'm sure some of you have been told the same thing and I'm looking forward to hearing you're opinions.
Jeff
Road Captain
Joined: Sep 2006
Posts: 597
Likes: 0
From:
RE: Warranty
Several years ago, Toyota tried to tell buyers that they had to use only Toyota oil filters and Toyota oil or they too would void their warranty. Some people sued them and won, the answer said the only way they could require using their products was for them to provide them free. So I think this would fall under the same laws.
Road Master
Joined: Jan 2007
Posts: 770
Likes: 2
From: East NM
RE: Warranty
"Voiding" waranty is pretty much a dealer call. Some dealers won't touch a bike if you so much as install a bicycle bell on the handlebars. Others will do warrenty work (as it should be) on any problem that can't be proved to have been caused by work done by the owner. Keeping a file of reciepts and maintenance check lists will usually CYA. Just for a little extra insurance, it would probably be a good idea to peel the lable off one of the containers of the oil you use and file it just to probe that it meets or excedes the factory spec.
Extreme HDF Member
Joined: Sep 2006
Posts: 10,920
Likes: 6
From: Upstate New York
RE: Warranty
################################################## ###############
if you DO , your own service, you MUST be wearing the MOCO HD brand jeans,mech shirt,
saftey glasses,gloves,bike must drain into HD pail,you must use HD Snap On tools,
you are allowed to drink HD coffee during a break, onlly out of a HD mug!
did I miss anything???
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ^^^^^^^^^
if you DO , your own service, you MUST be wearing the MOCO HD brand jeans,mech shirt,
saftey glasses,gloves,bike must drain into HD pail,you must use HD Snap On tools,
you are allowed to drink HD coffee during a break, onlly out of a HD mug!
did I miss anything???
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ^^^^^^^^^
Extreme HDF Member
Joined: Apr 2006
Posts: 10,449
Likes: 46
From: Roswell, GA
RE: Warranty
In the front of the HD Service Manual for your bike will be a maintenance schedule showing what needs to be replaced and what needs to be inspected at various service intervals. The techs at the HD dealerships have sheets of paper listing these thenput check marks next to them showing that they have been accomplished. If you can't get these sheets, make a copy of theitems from your service manual and create a paper record that not only did you change oil and oil filter, transmission oil, etc., but that you did check and adjust the primary chain, checked and adjusted the drive belt, etc. The paper record is to protect you against a dealer's claim that the failure of a component was due to failure to follow the maintenance schedule and rejecting a warranty claim on that basis.
But knowing what to do and how to do it starts with owning the HD Service Manual for your bike; also purchasing the HD Parts book for your bike is also a good idea.
Congrats on the new scoot and enjoy getting to know the bike that comes only from doing the work on the bike yourself.
But knowing what to do and how to do it starts with owning the HD Service Manual for your bike; also purchasing the HD Parts book for your bike is also a good idea.
Congrats on the new scoot and enjoy getting to know the bike that comes only from doing the work on the bike yourself.
Road Captain
Joined: Apr 2007
Posts: 578
Likes: 0
From:
RE: Warranty
I bought an '06 RK from a dealer that used it as a rental/loaner for twelve mos. My question, when does the warranty start. Dealer says it starts from the day THEY put the bike in service. I read the warranty manual and it looks like the warranty starts from the date that I purchased it from an "authorized Harley Davidson dealer". Can anyone help with this? Thanx.
Ride Safe.
Ride Safe.
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Road Warrior
Joined: Apr 2007
Posts: 1,691
Likes: 13
From: Creston, Iowa
RE: Warranty
ORIGINAL: electaRICK
################################################## ###############
if you DO , your own service, you MUST be wearing the MOCO HD brand jeans,mech shirt,
saftey glasses,gloves,bike must drain into HD pail,you must use HD Snap On tools,
you are allowed to drink HD coffee during a break, onlly out of a HD mug!
did I miss anything???
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ^^^^^^^^^
################################################## ###############
if you DO , your own service, you MUST be wearing the MOCO HD brand jeans,mech shirt,
saftey glasses,gloves,bike must drain into HD pail,you must use HD Snap On tools,
you are allowed to drink HD coffee during a break, onlly out of a HD mug!
did I miss anything???
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ^^^^^^^^^
While eating HD beef jerky!!
Rax