Check Classic on there too. Bought a monotube and 944's this month. Best price, no freight, and received, well packaged in about 4 days. Been very happy with their shipments and prices.

 

Thanks for the heads up. They will not get any of my business (Powersport Superstore)

 

Powersport Superstore has been the subject of many threads ... none of them good. They operate out of a store front not too far from my farm... rode by one day, just to check them out .. bogus operation! Drop shipper ( have no beef with a drop shipper as long as they are righteous) crappy customer service!

 

Ordered a Xena disk lock thru Amazon/Poweresport Superstore. It was my fault and I ordered the wrong size. I called Powersports and they were very courteous and instructed me how to return to them and they gave credit on my Visa and they ate the shipping charge to me and I paid the shipping charge to them. The credit showed on my Visa account within a couple days and since they did not have the size I needed I purchased it thru another vendor/Amazon.

 

let the buyer beware i suppose. even though i haven't had any bad experiences with amazon,i am sure it does happen. what about your credit card company??? any recourse with them??

you know what is even worse, when you order a package it gets delivered to wrong house and you never get what you paid for-- going thru it on ebay for a speedometer reset cable. not the price, but the principle.

 

I don't know about bike parts, but having lived in Afghanistan for a year, i'd have died without Amazon. They're just about the only company that will ship to an APO and I probably spent over $2000 with them when I was there.

 

Don't argue with the first person that takes your call. If you're not satisfied with their answer ask for a supervisor.

 

Read starting from the bottom, this was two months after I gave them a negative review.



I don’t currently have any discount codes, however we would be glad to provide you with a discount on your next purchase. Just give us a call when you are ready to place a new order and we’ll make sure that gets set up for you. I’ve already notated this order that a future discount will be provided so if there are any questions we can always reference this order for you and be able to see the discount offer. If you need out phone number, it’s 512-535-5010 Monday through Friday 10am to 6pm CST. I hope you have a great weekend.





Thank you,

Dayna B.

Customer Service

Powersport Superstore, Inc.

[e-mail address removed]]
Sent: Thursday, May 24, 2012 6:43 PM
To: Powersport Superstore
Subject: Re: Your recent order from Powersport Superstore



If you want the negative review removed, then send

some kind of discount code for future use.


On May 24, 2012, at 6:50 PM, Powersport Superstore - Amazon Marketplace<[e-mail address removed]> wrote:

I was going through the feedback and came across yours. I was looking into the issue that had occurred to see what had happened to create a negative experience. I didn’t see where we had explained to you what had happened and wanted to let you know what the error was. We do strive to create positive experiences and while this situation is regrettable we do want to see if there is anything we can do for you now or in the future to help you out.





Thank you,

Dayna B.

Customer Service

Powersport Superstore, Inc.



[e-mail address removed]]
Sent: Thursday, May 24, 2012 1:56 PM
To: Powersport Superstore
Subject: Re: Your recent order from Powersport Superstore



If there was a issue, one would think a simple message explaining would of been easy enough to do then. Why now two months later?


On May 24, 2012, at 2:34 PM, Powersport Superstore - Amazon Marketplace<[e-mail address removed]> wrote:

Dear Mr Wood,

I’m very sorry for any negative experience that you may have had with us. I did want to check with you to see if there was anything we could do to turn this into a positive experience or something that may incline you to reconsider the feedback rating you provided. We strive to make sure all of our customers experiences are positive and we would love to be able to assist you in the future and turn this into a positive experience.

We do apologize for the inconvenience that the shipping time-frame caused you. It looks like the original item we had ready for your order did not pass our quality control and we had to get another item from our warehouse. I am very sorry that this caused the item to be received late but we would like to know if there is anything we can do to assist you in the future and turn this or a future order into a positive experience.

We hope that we have adequately met your needs regarding your recent order for:

Progressive Suspension Fork Springs 11-1527
If you feel that we have fully addressed your concerns, then we ask that you follow the link below in order to remove the negative feedback.

Click here to remove your feedback.

NOTE: If the above link does not work, please copy and paste this link into your web browser:


Thank you for your business!

Sincerely,



Powersport Superstore

 

An update. Amazon did come through after all so i have to give them credit for that. After being notified by amazon the case was closed, seller had issued refund, and i apparently should be happy for being screwed out of $8, i got a refund out of the blue from amazon for $8!! No notification or anything but Amazon did come through after almost a month. The message simply said "out of stock". They did make it right although the seller could care less. I hope they deducted $8 from their account. I did get another chain tensioner shoe from another vendor off ebay and it was just exactly what it was supposed to be.

 

Agree, let Amazon handle it for you, you would get 100% refund and if enough complaints, they would be removed as a vendor