What the hell, service price differences???
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Tourer
Joined: Jun 2005
Posts: 498
Likes: 1
From: Rhode Island
What the hell, service price differences???
I was vrey surprised to find out the incredible differences in dealer prices on service recently!!!! I'm not trying to trash one dealer over another, just wondering if you folks have seen this in your neck of the woods.
First, I'm fortunate in that there are 6 Dealers within an hour's ride of me, 2 are less than 20 miles away, so I'm really surprised at the differences in prices considering the competition. I haven't been to all of them, just three. I was under the wrong impression that they all would charge about the same prices, until I walked in yesterday and saw the service price chart haning on the wall in one of them.
Okay, at the dealer where I bought the bike just had a 5K service done. They charge 265.00 with dino oil, if you get the synthetic it's extra. Looking at the receipt, it looks like the total is just around 300.00 plus tax. (Their labor rate is 72.00/hr and they get 3 hours labor for the job).
The second shop has a sign up that says 5000 mile service Big Twins 150.00! I asked about it and they said the price was wrong since they just raised their labor to 60/hr. Not sure what the raise in labor was from, but the prices would be closer to 165.00 at most according the the person at the counter. Okay, so to compare apples to apples, 165.00 for dino to 265.00 at a shop 30 minutes away. Of course, the sales folks said that their service department is booked solid.
So what have I learned since I already laid my money down for my bike and have already spent a ton of cash at the wrong dealer [:@]
1. check out the dealerships in your area before you buy
2. labor rates can vary a lot
3. return plicies can and do vary
4. In my case, the less expensive dealer charges MSRP for the bikes even CVO models, everyone else charges more than MSRP for the bikes as fas as I know.
Joe
Ultimate HDF Member
Joined: Feb 2005
Posts: 7,954
Likes: 9
From: jacksonville, nc
RE: What the hell, service price differences???
i use an independant for everything except working on the fuel injection. he does a great job, stands behind his work and is 30 per hour cheaper than the idiots at my local dealer.
Road Master
Joined: Apr 2005
Posts: 1,101
Likes: 0
From: Redmond, Washington
RE: What the hell, service price differences???
hey, you might find some intersting back posts about this subject - mostly because I know I posted my complaints about this topic - bottom line is that each dealer can charge whatever the demographic market will pay. Labor rates at my dealer ar $89/hr and the price for the regular maintenance services vary within a 50 mile radius.
Tourer
Joined: Apr 2005
Posts: 404
Likes: 4
From:
RE: What the hell, service price differences???
Know how you feel. One dealer that I bought my bike at said 262 for 5000 mile check up. Al Muth Harley Davidson did it for 122. Now thats a big difference for the same job. I know where my service will be going from now on even if it is another hour away.
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