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Call AmEx immediatly and let them know the problem. They will first, issue YOU a credit for the FULL purchase price. Then THEY will contact the company to see what the problem is. Then they will get back to you on a resolution. Call them!! I have and it ALWAYS works!!
I don't know what caused it but they eventually replied to my complaint to ebay. All the other emails I sent just got returned as their mailbox was over its limit.
The store has now sent out my jacket, which is odd as I paid for it on 18/02/07 and was told it was shipped out. Oh well as long as I get it, I guess it was just an honest mix-up, everyone does now and then.
Looks like its going to be yet another positive USA buying experience
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Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.
Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.
Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.